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Aged Care Services Manager Onboarding Checklist
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Contents
Aged Care Services Manager Onboarding Process
Are you looking for help setting up a staff orientation process so that when your new Aged Care Services Manager starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Healthcare onboarding experience or just need an onboarding checklist for your new Aged Care Services Manager, you’re in the right place. We’ve put together a sample Aged Care Services Manager onboarding checklist below and have created onboarding templates & resources to help.
Aged Care Services Manager Onboarding Checklist
1. Orientation: The new Aged Care Services Manager should undergo a comprehensive orientation program to familiarize themselves with the company’s mission, values, policies, and procedures. This task is typically performed by the Human Resources department or a designated orientation coordinator.
2. Introduction to the Team: The new manager should be introduced to their team members, including direct reports and colleagues from other departments. This task is usually performed by the immediate supervisor or a team lead.
3. Facility Tour: It is essential for the new manager to be given a tour of the facility, including all relevant areas such as resident rooms, common areas, dining halls, and administrative offices. This task can be performed by a designated staff member or the facility manager.
4. Review of Resident Care Plans: The new manager should review the care plans of all residents to gain an understanding of their individual needs, preferences, and medical conditions. This task is typically performed by the nursing or care staff, who can provide guidance and answer any questions.
5. Familiarization with Policies and Procedures: The new manager should be provided with copies of all relevant policies and procedures, such as infection control, medication management, and emergency protocols. This task can be performed by the facility manager or the quality assurance department.
6. Training on Electronic Health Records (EHR) System: If the facility utilizes an EHR system, the new manager should receive training on how to navigate and utilize the system effectively. This task is usually performed by the IT department or a designated EHR trainer.
7. Introduction to Key Stakeholders: The new manager should be introduced to key stakeholders, such as residents’ families, community partners, and regulatory agencies. This task can be performed by the facility manager or a designated liaison.
8. Review of Budget and Financial Processes: The new manager should receive an overview of the facility’s budget, financial processes, and reporting requirements. This task is typically performed by the finance or accounting department.
9. Review of Staffing and Scheduling Procedures: The new manager should be familiarized with the facility’s staffing and scheduling procedures, including how to manage staff rosters, handle shift changes, and address staffing shortages. This task can be performed by the human resources department or the facility manager.
10. Introduction to Quality Improvement Initiatives: The new manager should be introduced to any ongoing quality improvement initiatives, such as accreditation processes or resident satisfaction surveys. This task is typically performed by the quality assurance department or a designated quality improvement coordinator.
11. Review of Safety and Security Protocols: The new manager should receive training on safety and security protocols, including fire safety, evacuation procedures, and resident security measures. This task can be performed by the facility manager or the safety officer.
12. Introduction to Equipment and Technology: The new manager should be familiarized with the facility’s equipment and technology, such as medical devices, communication systems, and assistive devices. This task can be performed by the facility manager or the maintenance department.
13. Review of Compliance and Regulatory Requirements: The new manager should receive an overview of all relevant compliance and regulatory requirements, such as those set by the Department of Health or other governing bodies. This task is typically performed by the compliance officer or a designated regulatory affairs specialist.
14. Introduction to Continuous Education Opportunities: The new manager should be informed about any available continuous education opportunities, such as conferences, workshops, or online courses, to enhance their professional development. This task can be performed by the human resources department or the training and development team.
15. Performance Expectations and Goal Setting: The new manager should have a meeting with their immediate supervisor to discuss performance expectations, set goals, and establish a plan for ongoing performance evaluation and feedback. This task is typically performed by the immediate supervisor or the facility manager
Setting Up Your Employee Onboarding Process
From reading through the items in the example Aged Care Services Manager checklist above, you’ll now have an idea of how you can apply best practices to getting your new Aged Care Services Manager up to speed and working well in your Healthcare team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.
