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Air Transport Clerk Onboarding Checklist
Contents
Air Transport Clerk Onboarding Process
Are you looking for help setting up a staff orientation process so that when your new Air Transport Clerk starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Transportation onboarding experience or just need an onboarding checklist for your new Air Transport Clerk, you’re in the right place. We’ve put together a sample Air Transport Clerk onboarding checklist below and have created onboarding templates & resources to help.
Air Transport Clerk Onboarding Checklist
1. Orientation: The new air transport clerk should attend an orientation session to familiarize themselves with the company’s policies, procedures, and organizational structure. This task is typically performed by the human resources department or a designated trainer.
2. Introduction to the team: The new air transport clerk should be introduced to their immediate team members and other relevant colleagues within the company. This helps establish relationships and promotes collaboration. The team leader or supervisor usually performs this task.
3. Training on company systems: The air transport clerk needs to receive training on the specific software and systems used in the transportation industry, such as airline reservation systems, cargo tracking systems, and flight scheduling software. This training is typically conducted by the IT department or a designated trainer.
4. Familiarization with industry regulations: The new air transport clerk should be provided with training or resources to understand and comply with the various regulations governing air transportation, such as those set by the Federal Aviation Administration (FAA) or International Air Transport Association (IATA). This task may be performed by the compliance or regulatory affairs department.
5. Understanding company policies and procedures: The air transport clerk should be given a comprehensive overview of the company’s policies and procedures, including those related to safety, security, customer service, and documentation. This task is usually performed by the human resources department or a designated trainer.
6. Shadowing experienced colleagues: To gain practical knowledge and learn best practices, the new air transport clerk should have the opportunity to shadow experienced colleagues in their day-to-day tasks. This allows them to observe and learn from experienced professionals within the company.
7. Familiarization with airline codes and terminology: The air transport clerk should receive training on airline codes, industry-specific terminology, and abbreviations commonly used in the air transport industry. This helps them communicate effectively with colleagues, customers, and other stakeholders. This task may be performed by the training department or a designated trainer.
8. Understanding customer service protocols: The new air transport clerk should be trained on customer service protocols, including how to handle inquiries, complaints, and special requests from passengers or cargo clients. This training is typically conducted by the customer service department or a designated trainer.
9. Learning about safety and emergency procedures: The air transport clerk should receive training on safety and emergency procedures specific to the transportation industry, including evacuation protocols, first aid, and emergency response. This task is usually performed by the safety or operations department.
10. Introduction to company values and culture: The new air transport clerk should be introduced to the company’s values, mission, and culture to align their behavior and work ethic with the organization’s overall objectives. This task is typically performed by the human resources department or a designated trainer
Setting Up Your Employee Onboarding Process
From reading through the items in the example Air Transport Clerk checklist above, you’ll now have an idea of how you can apply best practices to getting your new Air Transport Clerk up to speed and working well in your Transportation team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.
