Airport Shuttle Driver Onboarding Checklist

Airport Shuttle Driver Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Airport Shuttle Driver starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Transportation onboarding experience or just need an onboarding checklist for your new Airport Shuttle Driver, you’re in the right place. We’ve put together a sample Airport Shuttle Driver onboarding checklist below and have created onboarding templates & resources to help.

Airport Shuttle Driver Onboarding Checklist

1. Orientation: The new airport shuttle driver attends an orientation session where they are introduced to the company’s policies, procedures, and safety protocols. This task is typically performed by the human resources department or a designated trainer.

2. Driver’s License Verification: The new driver must provide a valid driver’s license, which is then verified by the company’s administrative staff. This task is performed by the administrative staff or the human resources department.

3. Background Check: The company conducts a thorough background check on the new driver to ensure they meet the necessary requirements and have a clean driving record. This task is typically performed by the human resources department or an external agency.

4. Drug and Alcohol Testing: The new driver undergoes drug and alcohol testing to ensure they are fit for duty and comply with the company’s safety regulations. This task is performed by a designated medical professional or a third-party testing facility.

5. Vehicle Familiarization: The new driver is given a comprehensive tour of the company’s fleet of vehicles, including their features, controls, and maintenance requirements. This task is performed by a senior driver or a designated trainer.

6. Route Training: The new driver receives training on the various routes they will be driving, including the locations of pick-up and drop-off points, traffic patterns, and alternate routes. This task is typically performed by a senior driver or a designated trainer.

7. Customer Service Training: The new driver undergoes customer service training to ensure they can provide a positive and professional experience to passengers. This task is performed by a designated trainer or the customer service department.

8. Safety Training: The new driver receives comprehensive safety training, including emergency procedures, defensive driving techniques, and handling difficult situations. This task is performed by a designated trainer or the safety department.

9. Company Policies and Procedures: The new driver is provided with a detailed overview of the company’s policies and procedures, including attendance, punctuality, dress code, and reporting protocols. This task is typically performed by the human resources department or a designated trainer.

10. Communication Systems Training: The new driver is trained on the company’s communication systems, such as two-way radios or mobile apps, to ensure effective communication with dispatchers and other drivers. This task is performed by a designated trainer or the operations department.

11. Timekeeping and Payroll Procedures: The new driver is educated on the company’s timekeeping and payroll procedures, including how to accurately record working hours and submit necessary documentation. This task is typically performed by the administrative staff or the human resources department.

12. Vehicle Inspection and Maintenance: The new driver is trained on conducting pre-trip and post-trip vehicle inspections, as well as basic maintenance tasks like refueling, checking fluid levels, and reporting any issues. This task is performed by a senior driver or the maintenance department.

13. Emergency Response Training: The new driver receives training on emergency response procedures, including handling medical emergencies, accidents, or security incidents. This task is performed by a designated trainer or the safety department.

14. Company Culture and Values: The new driver is introduced to the company’s culture, values, and mission, emphasizing the importance of teamwork, professionalism, and customer satisfaction. This task is typically performed by the human resources department or a designated trainer.

15. Performance Evaluation: The new driver undergoes a performance evaluation after a specified period to assess their adherence to company policies, driving skills, customer service, and overall performance. This task is typically performed by the driver’s supervisor or the human resources department

Setting Up Your Employee Onboarding Process

From reading through the items in the example Airport Shuttle Driver checklist above, you’ll now have an idea of how you can apply best practices to getting your new Airport Shuttle Driver up to speed and working well in your Transportation team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.