Audiovisual Technician Onboarding Checklist

Audiovisual Technician Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Audiovisual Technician starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Technology onboarding experience or just need an onboarding checklist for your new Audiovisual Technician, you’re in the right place. We’ve put together a sample Audiovisual Technician onboarding checklist below and have created onboarding templates & resources to help.

Audiovisual Technician Onboarding Checklist

1. Equipment familiarization: The audiovisual technician needs to become familiar with the various audiovisual equipment used in the company. This includes understanding the different types of projectors, sound systems, microphones, and video conferencing equipment. The task is typically performed by a senior audiovisual technician or the IT department.

2. Software training: The technician should receive training on the software used for audio and video editing, as well as any specialized software used for controlling and managing audiovisual equipment. This training can be provided by the IT department or a designated software trainer.

3. Safety protocols: It is crucial for the audiovisual technician to be aware of safety protocols and procedures to ensure the well-being of themselves and others. This includes understanding emergency evacuation plans, proper lifting techniques, and electrical safety guidelines. The task of providing safety training is typically performed by the company’s safety officer or a designated trainer.

4. Company policies and procedures: The technician should be familiarized with the company’s policies and procedures, including those related to equipment usage, data security, and confidentiality. This task is usually performed by the HR department or a designated representative.

5. Troubleshooting techniques: The technician should receive training on troubleshooting common audiovisual issues that may arise during events or presentations. This includes identifying and resolving connectivity problems, audio distortions, and video playback issues. The training can be provided by a senior audiovisual technician or the IT department.

6. Event planning and coordination: The technician should be trained on event planning and coordination, including understanding client requirements, setting up equipment for different types of events, and ensuring smooth operation during the event. This training can be provided by a senior audiovisual technician or an event coordinator.

7. Cable management: The technician should learn proper cable management techniques to ensure a neat and organized setup. This includes understanding cable labeling, cable routing, and cable length considerations. The task of training on cable management is typically performed by a senior audiovisual technician.

8. Maintenance and repair: The technician should receive training on routine maintenance tasks for audiovisual equipment, such as cleaning projectors, replacing bulbs, and checking for firmware updates. Additionally, they should be trained on basic troubleshooting and repair techniques for minor equipment issues. This training can be provided by a senior audiovisual technician or the company’s maintenance department.

9. Client communication and customer service: The technician should be trained on effective communication with clients, understanding their needs, and providing excellent customer service. This includes learning how to handle client inquiries, manage expectations, and resolve any issues that may arise during an event. The training can be provided by a senior audiovisual technician or a customer service representative.

10. Documentation and reporting: The technician should be trained on proper documentation and reporting procedures. This includes maintaining equipment inventory, documenting equipment issues and repairs, and generating event reports. The task of training on documentation and reporting is typically performed by a senior audiovisual technician or the company’s administrative staff

Setting Up Your Employee Onboarding Process

From reading through the items in the example Audiovisual Technician checklist above, you’ll now have an idea of how you can apply best practices to getting your new Audiovisual Technician up to speed and working well in your Technology team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.