Bar Back Onboarding Process
Are you looking for help setting up a staff orientation process so that when your new Bar Back starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Hospitality onboarding experience or just need an onboarding checklist for your new Bar Back, you’re in the right place. We’ve put together a sample Bar Back onboarding checklist below and have created onboarding templates & resources to help.
Bar Back Onboarding Checklist
1. Orientation: The first task for a bar back would be to attend an orientation session, where they would be introduced to the company’s policies, procedures, and culture. This task is typically performed by the human resources department or a designated trainer.
2. Introduction to the team: The bar back should be introduced to the rest of the bar staff, including bartenders, servers, and other bar backs. This helps them establish relationships and understand their roles within the team. The bar manager or supervisor usually performs this task.
3. Training on bar equipment and tools: Since a bar back is responsible for assisting bartenders, they need to be trained on the proper use and maintenance of bar equipment and tools. This training is typically conducted by experienced bartenders or the bar manager.
4. Familiarization with the bar layout: It is crucial for a bar back to be familiar with the layout of the bar, including the location of different types of alcohol, glassware, and other supplies. This task can be performed by the bar manager or an experienced bar back.
5. Stocking and inventory management: A bar back is responsible for restocking the bar with alcohol, mixers, garnishes, and other supplies. They should be trained on inventory management systems and procedures to ensure efficient stock control. The bar manager or a designated inventory manager typically oversees this task.
6. Cleaning and maintenance: A bar back plays a vital role in maintaining cleanliness and organization in the bar area. They should be trained on proper cleaning procedures for glassware, bar surfaces, and equipment. The bar manager or a senior bar back usually trains them on these tasks.
7. Assisting with customer service: A bar back may be required to assist with customer service tasks, such as taking orders, delivering drinks, or clearing tables. They should be trained on customer service etiquette and procedures. This training can be conducted by the bar manager or experienced bartenders.
8. Understanding safety protocols: Safety is paramount in the hospitality industry, and a bar back should be trained on safety protocols, including handling hazardous materials, fire safety, and emergency procedures. This training is typically conducted by the bar manager or a designated safety officer.
9. Cash handling and POS system training: Depending on the establishment, a bar back may be involved in cash handling and operating the point-of-sale (POS) system. They should be trained on proper cash handling procedures and familiarized with the POS system. This training is usually performed by the bar manager or a senior bartender.
10. Shift coordination and communication: A bar back needs to understand how shifts are coordinated and how to effectively communicate with other staff members. They should be trained on shift schedules, communication channels, and any specific protocols in place. The bar manager or a designated shift supervisor typically handles this training.
11. Understanding legal and compliance requirements: A bar back should be aware of legal and compliance requirements related to serving alcohol, age verification, and responsible service practices. They should receive training on these regulations, which is often conducted by the bar manager or a designated trainer.
12. Continuous learning and development: Lastly, a bar back should be encouraged to engage in continuous learning and development to enhance their skills and knowledge in the industry. This can include attending workshops, seminars, or online courses. The responsibility for promoting continuous learning usually lies with the human resources department or the bar manager
Setting Up Your Employee Onboarding Process
From reading through the items in the example Bar Back checklist above, you’ll now have an idea of how you can apply best practices to getting your new Bar Back up to speed and working well in your Hospitality team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.