Cart Pusher Onboarding Checklist

Cart Pusher Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Cart Pusher starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Retail onboarding experience or just need an onboarding checklist for your new Cart Pusher, you’re in the right place. We’ve put together a sample Cart Pusher onboarding checklist below and have created onboarding templates & resources to help.

Cart Pusher Onboarding Checklist

1. Orientation: The new cart pusher attends an orientation session where they are introduced to the company’s policies, procedures, and safety guidelines. This task is typically performed by the human resources department or a designated trainer.

2. Introduction to the Team: The new cart pusher is introduced to their immediate team members, including supervisors and fellow cart pushers. This helps them establish relationships and understand the dynamics within the team. The task is usually performed by the supervisor or team leader.

3. Training on Equipment and Tools: The new cart pusher receives training on how to operate the equipment and tools required for their job, such as cart pushers, cleaning equipment, and safety gear. This training is typically conducted by a designated trainer or experienced cart pusher.

4. Safety Training: The new cart pusher undergoes safety training to ensure they understand and follow all safety protocols while performing their duties. This training may cover topics such as lifting techniques, hazard identification, and emergency procedures. It is usually conducted by the company’s safety officer or a designated trainer.

5. Store Layout and Policies: The new cart pusher is familiarized with the store layout, including entrances, exits, and designated cart storage areas. They also learn about any specific policies related to cart retrieval, storage, and customer assistance. This task is typically performed by the supervisor or a designated trainer.

6. Customer Service Training: The new cart pusher receives training on providing excellent customer service, including how to assist customers with their purchases, answer inquiries, and handle customer complaints. This training may be conducted by the supervisor or a designated customer service trainer.

7. Time and Attendance Procedures: The new cart pusher is informed about the company’s time and attendance procedures, including clocking in and out, breaks, and reporting absences. This task is usually performed by the human resources department or the supervisor.

8. Uniform and Dress Code: The new cart pusher is provided with information about the company’s uniform and dress code policies. They are informed about the required attire, any safety gear, and personal grooming standards. This task is typically performed by the human resources department or the supervisor.

9. Introduction to Company Values and Culture: The new cart pusher is introduced to the company’s values, mission, and culture. They learn about the company’s goals, expectations, and the importance of teamwork. This task is usually performed by the supervisor or a designated trainer.

10. Performance Expectations: The new cart pusher is informed about the performance expectations for their role, including productivity targets, quality standards, and any key performance indicators. They are provided with clear goals and objectives to work towards. This task is typically performed by the supervisor or a designated trainer.

11. Communication Channels: The new cart pusher is informed about the various communication channels within the company, such as email, phone, or messaging platforms. They learn how to effectively communicate with their team members, supervisors, and other departments. This task is usually performed by the supervisor or a designated trainer.

12. Introduction to Company Benefits: The new cart pusher is provided with information about the company’s benefits package, including health insurance, retirement plans, and any other perks or incentives. They are guided on how to enroll or make use of these benefits. This task is typically performed by the human resources department.

13. Ongoing Training and Development Opportunities: The new cart pusher is informed about any ongoing training and development opportunities available to them, such as workshops, courses, or certifications. They are encouraged to continuously improve their skills and knowledge. This task is usually performed by the supervisor or the human resources department.

14. Introduction to Company Policies and Procedures: The new cart pusher is provided with a comprehensive overview of the company’s policies and procedures, including those related to attendance, breaks, safety, customer service, and any other relevant areas. This task is typically performed by the human resources department or a designated trainer.

15. Introduction to Company Software and Systems: The new cart pusher is trained on any specific software or systems used within the company, such as inventory management systems or communication platforms. They learn how to navigate and utilize these tools effectively. This task is usually performed by the supervisor or a designated trainer

Setting Up Your Employee Onboarding Process

From reading through the items in the example Cart Pusher checklist above, you’ll now have an idea of how you can apply best practices to getting your new Cart Pusher up to speed and working well in your Retail team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.