Cobbler Onboarding Checklist

Cobbler Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Cobbler starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Skilled Trades onboarding experience or just need an onboarding checklist for your new Cobbler, you’re in the right place. We’ve put together a sample Cobbler onboarding checklist below and have created onboarding templates & resources to help.

Cobbler Onboarding Checklist

1. Introduction to company policies and procedures: The new cobbler should be provided with a comprehensive overview of the company’s policies and procedures. This includes information on safety protocols, dress code, work hours, break times, and any other rules that need to be followed. The task is typically performed by the human resources department or a designated supervisor.

2. Familiarization with tools and equipment: As a skilled tradesperson, the cobbler will need to become familiar with the various tools and equipment used in their work. This task involves providing a detailed explanation of each tool, its purpose, and how to use it safely. The task is usually performed by a senior cobbler or a designated trainer.

3. Introduction to materials and supplies: A cobbler works with a wide range of materials and supplies, such as leather, adhesives, and shoe care products. The new cobbler should be introduced to these materials, including their properties, uses, and proper storage. This task is typically performed by a senior cobbler or a designated trainer.

4. Training on shoe repair techniques: The new cobbler should receive comprehensive training on various shoe repair techniques, such as sole replacement, heel repair, stitching, and stretching. This training can be provided through a combination of hands-on practice, demonstrations, and instructional materials. The task is usually performed by a senior cobbler or a designated trainer.

5. Introduction to customer service protocols: A cobbler often interacts with customers, so it is important to provide training on customer service protocols. This includes teaching the new cobbler how to greet customers, handle inquiries, provide estimates, and manage customer expectations. The task is typically performed by a senior cobbler or a designated trainer.

6. Understanding inventory management: The cobbler should be familiarized with the company’s inventory management system, including how to track and order supplies, manage stock levels, and maintain accurate records. This task is usually performed by a designated inventory manager or supervisor.

7. Safety training: Safety is paramount in any skilled trade, and the cobbler should receive thorough safety training. This includes instruction on proper handling of tools, safe use of machinery, lifting techniques, and general workplace safety practices. The task is typically performed by a designated safety officer or supervisor.

8. Introduction to company culture and values: To foster a sense of belonging and alignment with the company, the new cobbler should be introduced to the company’s culture and values. This includes understanding the company’s mission, vision, and core values, as well as any specific traditions or practices that are important to the company. The task is usually performed by a senior manager or the company’s leadership team.

9. Shadowing experienced cobblers: To gain practical experience and learn from seasoned professionals, the new cobbler should have the opportunity to shadow experienced cobblers. This allows them to observe and learn firsthand the techniques, processes, and best practices used in the company. The task is typically coordinated by a senior cobbler or a designated trainer.

10. Introduction to administrative tasks: In addition to their technical skills, cobblers may also be responsible for administrative tasks such as record-keeping, scheduling appointments, and managing customer orders. The new cobbler should receive training on these administrative tasks, including any software or systems used for these purposes. This task is typically performed by a designated administrative staff member or supervisor

Setting Up Your Employee Onboarding Process

From reading through the items in the example Cobbler checklist above, you’ll now have an idea of how you can apply best practices to getting your new Cobbler up to speed and working well in your Skilled Trades team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.