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Commercial Cleaner Onboarding Checklist
Contents
Commercial Cleaner Onboarding Process
Are you looking for help setting up a staff orientation process so that when your new Commercial Cleaner starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Janitorial onboarding experience or just need an onboarding checklist for your new Commercial Cleaner, you’re in the right place. We’ve put together a sample Commercial Cleaner onboarding checklist below and have created onboarding templates & resources to help.
Commercial Cleaner Onboarding Checklist
1. Orientation: The first task for a commercial cleaner joining a new company is to attend an orientation session. This session provides an overview of the company’s policies, procedures, and safety guidelines. It is usually conducted by the HR department or a designated trainer.
2. Introduction to the team: The new commercial cleaner should be introduced to their immediate team members, including supervisors, fellow cleaners, and any other relevant personnel. This task is typically performed by the supervisor or team leader.
3. Familiarization with cleaning equipment: Since commercial cleaners work with various cleaning equipment, it is essential to provide them with training on how to operate and maintain these tools. This task is usually performed by a senior cleaner or a designated trainer.
4. Understanding cleaning protocols: Each company may have specific cleaning protocols and standards that need to be followed. The new cleaner should be provided with a detailed explanation of these protocols, including the specific cleaning products to be used, techniques to be employed, and any specific client requirements. This task is typically performed by the supervisor or a senior cleaner.
5. Safety training: Commercial cleaners often work with potentially hazardous chemicals and equipment, so it is crucial to provide them with comprehensive safety training. This training should cover topics such as proper handling of chemicals, safe use of equipment, and emergency procedures. It is usually conducted by the company’s safety officer or a designated trainer.
6. Introduction to cleaning schedules: The new cleaner should be familiarized with the company’s cleaning schedules, including the specific areas they will be responsible for cleaning and the frequency of cleaning tasks. This task is typically performed by the supervisor or team leader.
7. Understanding client expectations: Commercial cleaners often work in various client locations, and each client may have specific expectations regarding cleanliness and service. The new cleaner should be briefed on these expectations to ensure they meet the client’s requirements. This task is usually performed by the supervisor or account manager.
8. Introduction to cleaning products and supplies: The new cleaner should be provided with a comprehensive overview of the cleaning products and supplies used by the company. This includes information on the appropriate usage, storage, and handling of these products. This task is typically performed by a senior cleaner or a designated trainer.
9. Training on specialized cleaning tasks: Depending on the company’s specialization, there may be specific cleaning tasks that require additional training. For example, if the company offers carpet cleaning services, the new cleaner should receive training on carpet cleaning techniques and equipment. This task is usually performed by a senior cleaner or a designated trainer.
10. Introduction to company policies and procedures: In addition to cleaning-specific tasks, the new cleaner should be familiarized with the company’s general policies and procedures. This includes information on attendance, timekeeping, reporting, and any other relevant policies. This task is typically performed by the HR department or a designated trainer.
11. Ongoing support and mentorship: To ensure a smooth transition and continuous improvement, it is beneficial to assign a mentor or buddy to the new cleaner. This person can provide guidance, answer questions, and offer support throughout the onboarding process. The mentor is usually a senior cleaner or an experienced team member.
12. Performance evaluation and feedback: Regular performance evaluations and feedback sessions should be conducted to assess the new cleaner’s progress and address any areas for improvement. This task is typically performed by the supervisor or team leader.
By completing these onboarding tasks, a commercial cleaner can effectively integrate into a new company, understand their role and responsibilities, and provide high-quality cleaning services to clients
Setting Up Your Employee Onboarding Process
From reading through the items in the example Commercial Cleaner checklist above, you’ll now have an idea of how you can apply best practices to getting your new Commercial Cleaner up to speed and working well in your Janitorial team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.
