Community Pharmacist Onboarding Checklist

Community Pharmacist Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Community Pharmacist starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Healthcare onboarding experience or just need an onboarding checklist for your new Community Pharmacist, you’re in the right place. We’ve put together a sample Community Pharmacist onboarding checklist below and have created onboarding templates & resources to help.

Community Pharmacist Onboarding Checklist

1. Orientation: The new community pharmacist should undergo a comprehensive orientation program to familiarize themselves with the company’s policies, procedures, and culture. This task is typically performed by the human resources department or a designated orientation coordinator.

2. Introduction to the Pharmacy Team: The new pharmacist should be introduced to the pharmacy team, including pharmacists, pharmacy technicians, and support staff. This introduction helps foster relationships and promotes effective teamwork. The task is usually performed by the pharmacy manager or a senior pharmacist.

3. Review of Pharmacy Operations: The new pharmacist should receive a thorough review of the pharmacy’s operations, including dispensing processes, medication inventory management, prescription filling procedures, and adherence to regulatory requirements. This task is typically performed by the pharmacy manager or a designated trainer.

4. Training on Pharmacy Software Systems: The new pharmacist should receive training on the pharmacy’s software systems, including the electronic health record (EHR) system, medication dispensing software, and billing systems. This training is usually conducted by the pharmacy’s IT department or a designated trainer.

5. Familiarization with Medication Formulary: The new pharmacist should become familiar with the pharmacy’s medication formulary, which includes the list of medications stocked and their corresponding therapeutic indications. This task is typically performed by the pharmacy manager or a senior pharmacist.

6. Review of Medication Safety Protocols: The new pharmacist should undergo training on medication safety protocols, including error prevention strategies, medication reconciliation processes, and reporting adverse drug events. This training is usually conducted by the pharmacy manager or a designated trainer.

7. Understanding of Insurance and Reimbursement Processes: The new pharmacist should receive training on insurance and reimbursement processes, including understanding different insurance plans, prior authorization requirements, and claims processing. This training is typically performed by the pharmacy manager or a designated billing specialist.

8. Compliance with Regulatory Requirements: The new pharmacist should be educated on the various regulatory requirements governing pharmacy practice, such as state pharmacy laws, HIPAA regulations, and controlled substance regulations. This education is usually provided by the pharmacy manager or a designated compliance officer.

9. Introduction to Clinical Services: If the pharmacy offers clinical services, the new pharmacist should receive an introduction to these services, including medication therapy management (MTM), immunizations, and health screenings. This introduction is typically performed by the pharmacy manager or a designated clinical pharmacist.

10. Collaboration with Other Healthcare Professionals: The new pharmacist should be encouraged to collaborate with other healthcare professionals, such as physicians, nurses, and social workers, to ensure optimal patient care. This collaboration can be facilitated by the pharmacy manager or through interprofessional team meetings.

11. Continuous Professional Development: The new pharmacist should be encouraged to engage in continuous professional development activities, such as attending conferences, participating in webinars, and pursuing additional certifications. This task is usually supported by the pharmacy manager and the company’s professional development resources.

12. Performance Evaluation and Feedback: The new pharmacist should undergo regular performance evaluations and receive constructive feedback to support their professional growth. This evaluation is typically conducted by the pharmacy manager or a designated supervisor.

13. Integration into the Community: The new pharmacist should be encouraged to actively participate in community outreach programs, health fairs, and educational events to establish a positive presence within the community. This integration can be facilitated by the pharmacy manager or through collaboration with marketing and community relations teams.

14. Ongoing Communication and Support: The new pharmacist should have access to ongoing communication channels and support systems within the company, such as regular team meetings, mentorship programs, and open-door policies. This support is typically provided by the pharmacy manager and the company’s human resources department.

15. Adherence to Ethical Standards: The new pharmacist should be educated on the ethical standards and professional code of conduct expected in the pharmacy profession. This education is typically provided by the pharmacy manager or through online resources and professional organizations

Setting Up Your Employee Onboarding Process

From reading through the items in the example Community Pharmacist checklist above, you’ll now have an idea of how you can apply best practices to getting your new Community Pharmacist up to speed and working well in your Healthcare team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.