Cpht Onboarding Checklist

Cpht Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Cpht starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Pharmacy onboarding experience or just need an onboarding checklist for your new Cpht, you’re in the right place. We’ve put together a sample Cpht onboarding checklist below and have created onboarding templates & resources to help.

Cpht Onboarding Checklist

1. Orientation: The new Cpht (Certified Pharmacy Technician) should attend a comprehensive orientation session to familiarize themselves with the company’s policies, procedures, and culture. This task is typically performed by the Human Resources department or a designated trainer.

2. Introduction to the Pharmacy Team: The new Cpht should be introduced to the pharmacy team, including pharmacists, other technicians, and support staff. This introduction helps foster relationships and promotes collaboration within the pharmacy. The task is usually performed by the pharmacy manager or a senior technician.

3. Review of Pharmacy Workflow: The new Cpht should receive a detailed overview of the pharmacy’s workflow, including prescription intake, order processing, medication dispensing, and patient counseling. This task is typically performed by the pharmacy manager or a senior technician.

4. Training on Pharmacy Software: The new Cpht should receive training on the pharmacy’s software system, including how to enter and retrieve patient information, process prescriptions, and manage inventory. This task is usually performed by the pharmacy manager or a designated trainer.

5. Understanding Pharmacy Policies and Procedures: The new Cpht should be provided with a comprehensive overview of the pharmacy’s policies and procedures, including medication safety protocols, HIPAA compliance, and controlled substance handling. This task is typically performed by the pharmacy manager or a designated trainer.

6. Familiarization with Medication Inventory: The new Cpht should be introduced to the pharmacy’s medication inventory, including storage locations, expiration dates, and proper handling procedures. This task is usually performed by the pharmacy manager or a senior technician.

7. Training on Medication Dispensing: The new Cpht should receive training on how to accurately and safely dispense medications, including proper labeling, dosage calculations, and packaging techniques. This task is typically performed by the pharmacy manager or a designated trainer.

8. Understanding Insurance and Billing Processes: The new Cpht should be trained on insurance verification, claim submission, and billing processes to ensure accurate and efficient reimbursement. This task is usually performed by the pharmacy manager or a designated billing specialist.

9. Learning Patient Counseling Techniques: The new Cpht should receive training on effective patient counseling techniques, including medication instructions, potential side effects, and drug interactions. This task is typically performed by the pharmacy manager or a senior technician.

10. Compliance Training: The new Cpht should undergo compliance training, including understanding and adhering to state and federal regulations governing pharmacy practice. This task is typically performed by the pharmacy manager or a designated compliance officer.

11. Continuing Education Opportunities: The new Cpht should be informed about available continuing education opportunities, such as workshops, conferences, and online courses, to enhance their professional development. This task is typically performed by the pharmacy manager or the pharmacy’s training coordinator.

12. Introduction to Emergency Procedures: The new Cpht should be familiarized with emergency procedures, such as handling medication recalls, adverse events, and emergency preparedness plans. This task is typically performed by the pharmacy manager or a designated safety officer.

13. Shadowing Experienced Technicians: The new Cpht should have the opportunity to shadow experienced technicians to observe and learn best practices in various pharmacy tasks. This task is typically coordinated by the pharmacy manager or a senior technician.

14. Performance Evaluation and Feedback: The new Cpht should receive regular performance evaluations and constructive feedback to identify areas of improvement and ensure professional growth. This task is typically performed by the pharmacy manager or a designated supervisor.

15. Integration into the Pharmacy Team: The new Cpht should be encouraged to actively participate in team meetings, contribute ideas, and collaborate with colleagues to foster a positive work environment. This task is facilitated by the pharmacy manager and the entire pharmacy team.

By completing these onboarding tasks, the new Cpht will be equipped with the necessary knowledge, skills, and resources to effectively contribute to the pharmacy’s operations and provide quality care to patients

Setting Up Your Employee Onboarding Process

From reading through the items in the example Cpht checklist above, you’ll now have an idea of how you can apply best practices to getting your new Cpht up to speed and working well in your Pharmacy team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.