Cremator Onboarding Checklist

Cremator Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Cremator starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Funeral Services onboarding experience or just need an onboarding checklist for your new Cremator, you’re in the right place. We’ve put together a sample Cremator onboarding checklist below and have created onboarding templates & resources to help.

Cremator Onboarding Checklist

1. Orientation: The new cremator attends an orientation session where they are introduced to the company’s policies, procedures, and safety protocols. This task is typically performed by the HR department or a designated trainer.

2. Training on cremation equipment: The new cremator receives comprehensive training on the operation and maintenance of cremation equipment. This task is usually performed by a senior cremator or a designated trainer.

3. Familiarization with cremation regulations: The new cremator is educated on the local, state, and federal regulations governing cremation practices. This task is typically performed by the company’s legal department or a senior cremator.

4. Shadowing experienced cremators: The new cremator shadows experienced cremators to observe and learn the entire cremation process, including preparing the body, operating the cremation equipment, and handling the remains. This task is performed by experienced cremators.

5. Safety training: The new cremator undergoes safety training to understand the potential hazards associated with the occupation and learn how to mitigate risks. This task is usually performed by the company’s safety officer or a designated trainer.

6. Documentation and record-keeping: The new cremator is trained on the proper documentation and record-keeping procedures, including maintaining accurate records of each cremation performed. This task is typically performed by the crematory manager or a designated administrative staff member.

7. Understanding cultural and religious practices: The new cremator learns about various cultural and religious practices related to cremation, ensuring they can accommodate specific requests and handle sensitive situations appropriately. This task may involve collaboration with the company’s funeral directors or cultural advisors.

8. Grief counseling and empathy training: The new cremator receives training on grief counseling techniques and empathy to effectively support grieving families during the cremation process. This task may involve collaboration with the company’s bereavement counselors or external professionals.

9. Health and safety protocols: The new cremator is trained on health and safety protocols, including the proper use of personal protective equipment (PPE), handling potentially infectious materials, and maintaining a clean and sanitary work environment. This task is typically performed by the company’s safety officer or a designated trainer.

10. Understanding company policies and procedures: The new cremator familiarizes themselves with the company’s policies and procedures, including those related to scheduling, customer service, and handling complaints. This task is typically performed by the HR department or a designated trainer.

11. Continuing education and professional development: The new cremator is encouraged to participate in ongoing training and professional development opportunities to enhance their skills and stay updated with industry advancements. This task may involve collaboration with industry associations or external training providers.

12. Building relationships with colleagues: The new cremator is encouraged to build relationships with colleagues, including funeral directors, administrative staff, and other cremators, fostering a supportive and collaborative work environment. This task is performed by the new cremator themselves, with support from team members and management.

13. Familiarization with company values and mission: The new cremator learns about the company’s values, mission, and commitment to providing compassionate and respectful funeral services. This task is typically performed by the HR department or a designated trainer.

14. Understanding customer service expectations: The new cremator is trained on the company’s customer service expectations, including how to interact with grieving families, address their concerns, and provide exceptional service. This task may involve collaboration with the company’s customer service department or funeral directors.

15. Reviewing emergency response procedures: The new cremator reviews the company’s emergency response procedures, including fire safety protocols, evacuation plans, and emergency contact information. This task is typically performed by the company’s safety officer or a designated trainer.

16. Introduction to company software and technology: The new cremator receives training on any software or technology used in the cremation process, such as cremation management systems or inventory tracking software. This task is typically performed by the company’s IT department or a designated trainer.

17. Understanding environmental sustainability practices: The new cremator learns about the company’s commitment to environmental sustainability and any specific practices or initiatives in place to minimize the environmental impact of cremation. This task may involve collaboration with the company’s sustainability officer or designated staff member.

18. Reviewing company benefits and policies: The new cremator reviews the company’s benefits package, including healthcare, retirement plans, and vacation policies. This task is typically performed by the HR department or a designated trainer.

19. Introduction to company culture and traditions: The new cremator is introduced to the company’s culture and traditions, including any rituals or ceremonies observed within the funeral services industry. This task may involve collaboration with senior staff members or the company’s cultural advisor.

20. Performance evaluation and goal-setting: The new cremator participates in a performance evaluation and goal-setting session to establish clear expectations and identify areas for professional growth. This task is typically performed by the crematory manager or a designated supervisor

Setting Up Your Employee Onboarding Process

From reading through the items in the example Cremator checklist above, you’ll now have an idea of how you can apply best practices to getting your new Cremator up to speed and working well in your Funeral Services team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.