Custodial Officer Onboarding Checklist

Custodial Officer Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Custodial Officer starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Security onboarding experience or just need an onboarding checklist for your new Custodial Officer, you’re in the right place. We’ve put together a sample Custodial Officer onboarding checklist below and have created onboarding templates & resources to help.

Custodial Officer Onboarding Checklist

1. Orientation: The first task for a custodial officer joining a new company is to attend an orientation session. This session provides an overview of the company’s policies, procedures, and expectations. It is usually conducted by the human resources department or a designated trainer.

2. Introduction to the team: The custodial officer should be introduced to their immediate team members, including supervisors, colleagues, and other custodial staff. This introduction helps foster a sense of belonging and facilitates communication within the team. Typically, the supervisor or team leader performs this task.

3. Facility tour: A comprehensive tour of the facility is essential for a custodial officer to familiarize themselves with the layout, key areas, and specific cleaning requirements. This task is usually performed by a senior custodial officer or a designated staff member.

4. Review of safety protocols: Safety is of utmost importance in the security industry. The new custodial officer should receive a thorough review of safety protocols, including emergency procedures, proper handling of cleaning chemicals, and the use of personal protective equipment. This task is typically conducted by a safety officer or a designated trainer.

5. Equipment and supplies training: Custodial officers need to be trained on the proper use and maintenance of cleaning equipment and supplies. This includes understanding how to operate vacuum cleaners, floor scrubbers, and other specialized tools. The training is usually conducted by a senior custodial officer or a designated staff member.

6. Cleaning procedures and standards: The new custodial officer should receive training on the company’s cleaning procedures and standards. This includes learning about specific cleaning techniques, frequency of cleaning tasks, and quality expectations. The training is typically provided by a senior custodial officer or a designated trainer.

7. Security protocols: As custodial officers often work in secure environments, they need to be familiar with the company’s security protocols. This includes understanding access control systems, alarm systems, and the importance of maintaining confidentiality. The training is usually conducted by a security manager or a designated staff member.

8. Communication systems: Custodial officers need to be trained on the company’s communication systems, such as two-way radios, intercoms, or digital messaging platforms. This ensures effective communication within the team and with other departments. The training is typically provided by a senior custodial officer or a designated staff member.

9. Reporting procedures: Custodial officers should be trained on the company’s reporting procedures, including how to document incidents, maintenance requests, and any other relevant information. This training is usually conducted by a supervisor or a designated staff member.

10. Performance expectations: The new custodial officer should have a clear understanding of their performance expectations, including attendance, punctuality, and quality of work. This task is typically discussed during one-on-one meetings with the supervisor or team leader.

11. Ongoing training opportunities: Custodial officers should be informed about any ongoing training opportunities available to them. This could include workshops, seminars, or online courses related to their occupation or professional development. The human resources department or a designated training coordinator typically provides this information.

12. Introduction to company policies and procedures: The new custodial officer should receive a comprehensive overview of the company’s policies and procedures, including those related to attendance, leave, code of conduct, and any other relevant policies. This task is usually performed by the human resources department or a designated trainer.

13. Introduction to employee benefits: The custodial officer should be provided with information about the company’s employee benefits, such as health insurance, retirement plans, and any other perks or incentives. The human resources department typically handles this task.

14. Performance evaluation process: The new custodial officer should be informed about the company’s performance evaluation process, including how often evaluations are conducted, what criteria are used, and how feedback is provided. This task is typically discussed during one-on-one meetings with the supervisor or team leader.

15. Introduction to company culture: Lastly, the new custodial officer should be introduced to the company’s culture, values, and mission. This helps them align their work with the company’s overall objectives and fosters a sense of belonging. The human resources department or a designated staff member typically performs this task

Setting Up Your Employee Onboarding Process

From reading through the items in the example Custodial Officer checklist above, you’ll now have an idea of how you can apply best practices to getting your new Custodial Officer up to speed and working well in your Security team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.