Dental Equipment Mechanic Onboarding Checklist

Dental Equipment Mechanic Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Dental Equipment Mechanic starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Maintenance onboarding experience or just need an onboarding checklist for your new Dental Equipment Mechanic, you’re in the right place. We’ve put together a sample Dental Equipment Mechanic onboarding checklist below and have created onboarding templates & resources to help.

Dental Equipment Mechanic Onboarding Checklist

1. Introduction to company policies and procedures: The new dental equipment mechanic should be provided with a comprehensive overview of the company’s policies and procedures. This includes information on safety protocols, work hours, reporting mechanisms, and any other relevant guidelines. The Human Resources department or a designated supervisor typically performs this task.

2. Familiarization with equipment inventory: The mechanic should be given a detailed inventory of all the dental equipment they will be responsible for maintaining and repairing. This includes dental chairs, X-ray machines, sterilizers, and other specialized tools. The inventory list should include information such as model numbers, serial numbers, and any specific maintenance requirements. The supervisor or a senior mechanic usually handles this task.

3. Training on equipment maintenance and repair: The new mechanic should receive comprehensive training on the maintenance and repair procedures for each piece of dental equipment. This includes learning how to troubleshoot common issues, perform routine maintenance tasks, and identify when professional intervention is required. Senior mechanics or specialized trainers within the company typically conduct this training.

4. Introduction to software systems: Many dental equipment maintenance companies use software systems to track work orders, inventory, and customer information. The new mechanic should be introduced to these software systems and provided with training on how to use them effectively. This task is usually performed by the IT department or a designated software trainer.

5. Shadowing experienced mechanics: To gain practical experience and learn the nuances of the job, the new mechanic should be given the opportunity to shadow experienced mechanics. This allows them to observe and learn from professionals who have extensive knowledge and expertise in the field. Senior mechanics or designated mentors within the company typically oversee this task.

6. Understanding customer service expectations: As a dental equipment mechanic, providing excellent customer service is crucial. The new mechanic should be briefed on the company’s customer service expectations, including how to communicate effectively with dental office staff, respond to service requests promptly, and maintain a professional demeanor. The supervisor or a designated customer service representative usually handles this task.

7. Safety training: Given the potential hazards associated with working on dental equipment, it is essential for the new mechanic to receive thorough safety training. This includes instruction on proper handling of tools and equipment, adherence to safety protocols, and knowledge of emergency procedures. The company’s safety officer or a designated safety trainer typically conducts this training.

8. Introduction to company culture and values: To foster a sense of belonging and alignment with the company’s culture, the new mechanic should be introduced to the company’s values, mission, and vision. This helps them understand the company’s overall objectives and how their role contributes to its success. The Human Resources department or a designated company representative usually performs this task.

9. Review of administrative tasks: The new mechanic should be provided with an overview of any administrative tasks they are expected to perform, such as completing work orders, documenting repairs, and maintaining accurate records. They should also be familiarized with any relevant paperwork or documentation required for regulatory compliance. The supervisor or a designated administrative staff member typically handles this task.

10. Ongoing professional development opportunities: To ensure the new mechanic stays up-to-date with the latest advancements in dental equipment maintenance, they should be informed about ongoing professional development opportunities. This may include attending industry conferences, participating in training workshops, or pursuing certifications. The Human Resources department or a designated training coordinator usually provides information on these opportunities

Setting Up Your Employee Onboarding Process

From reading through the items in the example Dental Equipment Mechanic checklist above, you’ll now have an idea of how you can apply best practices to getting your new Dental Equipment Mechanic up to speed and working well in your Maintenance team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.