Diamond Setter Onboarding Checklist

Diamond Setter Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Diamond Setter starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Craftsmanship onboarding experience or just need an onboarding checklist for your new Diamond Setter, you’re in the right place. We’ve put together a sample Diamond Setter onboarding checklist below and have created onboarding templates & resources to help.

Diamond Setter Onboarding Checklist

1. Introduction to company policies and procedures: The new diamond setter should be provided with a comprehensive overview of the company’s policies and procedures. This includes information on safety protocols, work hours, break times, dress code, and any other relevant guidelines. The HR department or a designated supervisor typically performs this task.

2. Familiarization with the workshop: The new diamond setter should be given a tour of the workshop, where they will be working. This includes an introduction to the layout, equipment, and tools used in the diamond setting process. A senior diamond setter or workshop manager usually conducts this task.

3. Introduction to team members: It is essential for the new diamond setter to meet and get acquainted with their colleagues. This task involves introducing the new employee to the team members, including other diamond setters, apprentices, and any other relevant personnel. The HR department or a team leader typically handles this task.

4. Training on diamond setting techniques: As a diamond setter, it is crucial to have a strong understanding of various diamond setting techniques. The new employee should receive comprehensive training on different setting styles, such as prong, pave, channel, and bezel settings. This training is typically conducted by a senior diamond setter or a designated trainer.

5. Understanding diamond grading and quality assessment: A diamond setter should have a good understanding of diamond grading and quality assessment. This task involves providing the new employee with training on how to evaluate diamonds based on the 4Cs (carat weight, color, clarity, and cut) and other relevant factors. A gemologist or a diamond expert within the company usually performs this task.

6. Safety training: Safety is of utmost importance in any workshop environment. The new diamond setter should receive comprehensive safety training, including information on handling sharp tools, using protective equipment, and following safety protocols. This training is typically conducted by the HR department or a designated safety officer.

7. Introduction to company software and systems: Many diamond setting companies use specialized software and systems to manage inventory, track orders, and communicate with clients. The new employee should be provided with training on how to use these systems effectively. This task is usually performed by the IT department or a designated trainer.

8. Understanding company quality standards: Each company may have specific quality standards that need to be adhered to during the diamond setting process. The new diamond setter should receive training on these standards, including information on acceptable tolerances, finishing techniques, and quality control procedures. A quality control manager or a senior diamond setter typically handles this task.

9. Shadowing experienced diamond setters: To gain practical experience and learn from experienced professionals, the new diamond setter should be given the opportunity to shadow and observe experienced diamond setters. This task allows the new employee to learn best practices, techniques, and tips from those with more experience. Senior diamond setters or designated mentors usually perform this task.

10. Reviewing company policies on ethical sourcing: Ethical sourcing is an important aspect of the diamond industry. The new diamond setter should be provided with information on the company’s policies and practices regarding the sourcing of diamonds and other gemstones. This task is typically conducted by the HR department or a designated representative responsible for ethical practices.

11. Introduction to customer service protocols: As a diamond setter, interacting with clients may be necessary at times. The new employee should receive training on customer service protocols, including how to handle inquiries, provide updates, and address customer concerns. This training is typically conducted by the customer service department or a designated trainer.

12. Ongoing professional development opportunities: To enhance skills and stay updated with industry trends, the new diamond setter should be informed about ongoing professional development opportunities. This may include workshops, seminars, or certifications related to diamond setting techniques or gemology. The HR department or a designated training coordinator typically handles this task.

By ensuring that these onboarding tasks are completed, the new diamond setter will have a solid foundation to start their journey with the new company, enabling them to contribute effectively to the craftsmanship industry

Setting Up Your Employee Onboarding Process

From reading through the items in the example Diamond Setter checklist above, you’ll now have an idea of how you can apply best practices to getting your new Diamond Setter up to speed and working well in your Craftsmanship team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.