Diesel Service Technician Onboarding Checklist

Diesel Service Technician Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Diesel Service Technician starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Mechanic onboarding experience or just need an onboarding checklist for your new Diesel Service Technician, you’re in the right place. We’ve put together a sample Diesel Service Technician onboarding checklist below and have created onboarding templates & resources to help.

Diesel Service Technician Onboarding Checklist

1. Orientation: The new diesel service technician attends an orientation session to familiarize themselves with the company’s policies, procedures, and safety protocols. This task is typically performed by the human resources department or a designated trainer.

2. Introduction to the Team: The technician is introduced to their immediate team members, including supervisors, fellow technicians, and support staff. This helps establish relationships and fosters a sense of belonging within the company. The team leader or supervisor usually performs this task.

3. Equipment and Tool Familiarization: The technician is provided with a comprehensive overview of the tools, equipment, and machinery they will be working with. This includes understanding the purpose, operation, and maintenance of each tool. A senior technician or a designated trainer typically performs this task.

4. Safety Training: The new technician undergoes safety training to ensure they are aware of potential hazards and understand the safety protocols specific to their role. This training is usually conducted by the company’s safety officer or a designated safety trainer.

5. Introduction to Company Systems: The technician is introduced to the various computer systems, software, and databases used within the company. This includes training on how to log work orders, access technical manuals, and utilize diagnostic software. The IT department or a designated trainer typically performs this task.

6. Review of Company Policies: The technician is provided with a thorough review of company policies, such as attendance, dress code, and code of conduct. This ensures they understand and adhere to the company’s expectations. The human resources department or a designated trainer typically performs this task.

7. Shadowing Experienced Technicians: The new technician shadows experienced technicians to observe and learn the specific processes and techniques used in the company. This allows them to gain practical knowledge and learn from the expertise of their colleagues. Senior technicians or designated trainers typically perform this task.

8. Introduction to Maintenance Procedures: The technician is trained on the company’s maintenance procedures, including routine inspections, preventive maintenance, and repair processes. This task is typically performed by a senior technician or a designated trainer.

9. Parts and Inventory Management: The technician is introduced to the company’s parts and inventory management system, including how to order, track, and organize parts. This task is usually performed by the parts department or a designated trainer.

10. Customer Service Training: The technician receives training on providing excellent customer service, including effective communication, problem-solving, and maintaining a professional demeanor. This task is typically performed by the customer service department or a designated trainer.

11. Introduction to Company Culture: The technician is introduced to the company’s culture, values, and mission. This helps them align their work with the company’s overall objectives and fosters a sense of belonging. The human resources department or a designated trainer typically performs this task.

12. Performance Expectations: The technician is provided with clear performance expectations, including productivity targets, quality standards, and key performance indicators. This ensures they understand what is expected of them and how their performance will be evaluated. The supervisor or team leader typically performs this task.

13. Ongoing Training Opportunities: The technician is informed about ongoing training opportunities, such as workshops, seminars, or certifications, that can enhance their skills and knowledge. This task is typically performed by the human resources department or a designated training coordinator.

14. Introduction to Company Benefits: The technician is provided with an overview of the company’s benefits package, including health insurance, retirement plans, and vacation policies. This ensures they understand the available benefits and how to utilize them. The human resources department typically performs this task.

15. Performance Evaluation Process: The technician is informed about the company’s performance evaluation process, including how often evaluations occur, what criteria are used, and how feedback is provided. This task is typically performed by the human resources department or the supervisor.

16. Introduction to Company Policies on Continuing Education: The technician is informed about the company’s policies regarding continuing education and professional development opportunities. This includes information on reimbursement for training or education expenses. The human resources department typically performs this task.

17. Introduction to Company Safety Committees: The technician is introduced to any safety committees or groups within the company that focus on improving safety practices and addressing safety concerns. This task is typically performed by the safety officer or a designated safety representative.

18. Introduction to Company Reporting Procedures: The technician is trained on the company’s reporting procedures, including how to document work performed, complete service reports, and submit timecards. This task is typically performed by the supervisor or a designated administrative staff member.

19. Introduction to Company Quality Control Processes: The technician is introduced to the company’s quality control processes, including how to ensure work meets quality standards and how to address any quality issues. This task is typically performed by a senior technician or a designated quality control representative.

20. Introduction to Company Career Development Opportunities: The technician is informed about any career development opportunities within the company, such as advancement paths, mentorship programs, or specialized training programs. This task is typically performed by the human resources department or a designated career development coordinator

Setting Up Your Employee Onboarding Process

From reading through the items in the example Diesel Service Technician checklist above, you’ll now have an idea of how you can apply best practices to getting your new Diesel Service Technician up to speed and working well in your Mechanic team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.