Diving Instructor (Open Water) Onboarding Checklist

Diving Instructor (Open Water) Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Diving Instructor (Open Water) starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Sports onboarding experience or just need an onboarding checklist for your new Diving Instructor (Open Water), you’re in the right place. We’ve put together a sample Diving Instructor (Open Water) onboarding checklist below and have created onboarding templates & resources to help.

Diving Instructor (Open Water) Onboarding Checklist

1. Orientation: The diving instructor should receive a comprehensive orientation about the company, its mission, values, and organizational structure. This task is typically performed by the HR department or a designated supervisor who provides an overview of the company’s history, culture, and expectations.

2. Introduction to Policies and Procedures: The diving instructor should be familiarized with the company’s policies and procedures, including safety protocols, emergency response plans, and customer service guidelines. This task is usually conducted by the HR department or a senior diving instructor who explains the importance of adhering to these policies.

3. Equipment Familiarization: The diving instructor needs to become acquainted with the diving equipment used by the company. This includes understanding the different types of gear, their functions, and how to properly maintain and inspect them. A senior diving instructor or equipment manager typically performs this task.

4. Certification Verification: The company should verify the diving instructor’s certifications and qualifications to ensure they meet the required standards. This task is usually carried out by the HR department or a designated supervisor who reviews the instructor’s certifications and cross-checks them with the relevant diving organizations.

5. Dive Site Orientation: The diving instructor should receive a thorough orientation of the dive sites where they will be conducting classes. This includes understanding the topography, currents, marine life, and potential hazards. A senior diving instructor or dive site manager typically performs this task.

6. Teaching Methodology Training: The diving instructor should undergo training on the company’s teaching methodology, which may include specific techniques, lesson plans, and evaluation criteria. This task is typically performed by a senior diving instructor or training coordinator.

7. Shadowing Experienced Instructors: The diving instructor should have the opportunity to shadow experienced instructors to observe their teaching techniques, communication skills, and customer interaction. This task is usually arranged by the training coordinator or a senior diving instructor.

8. Emergency Response Training: The diving instructor should receive comprehensive training on emergency response procedures, including first aid, CPR, and rescue techniques. This task is typically conducted by a certified instructor or a designated safety officer.

9. Customer Service Training: The diving instructor should undergo customer service training to ensure they can effectively communicate with and cater to the needs of divers. This may include conflict resolution, effective communication, and maintaining a positive attitude. The training coordinator or a senior diving instructor typically performs this task.

10. Administrative Tasks: The diving instructor should be familiarized with the administrative tasks they are responsible for, such as maintaining student records, scheduling classes, and managing equipment inventory. This task is typically explained by the training coordinator or a designated administrative staff member.

11. Marketing and Sales Training: The diving instructor should receive training on marketing and sales techniques to promote the company’s services and attract new customers. This may include understanding target markets, creating promotional materials, and utilizing social media platforms. The marketing department or a designated sales representative typically performs this task.

12. Continuing Education Opportunities: The diving instructor should be informed about any continuing education opportunities available to enhance their skills and knowledge. This may include advanced diving certifications, specialty courses, or workshops. The training coordinator or a senior diving instructor typically provides this information.

13. Performance Evaluation: The diving instructor should undergo periodic performance evaluations to assess their teaching skills, customer satisfaction, and adherence to company policies. This task is typically performed by the training coordinator or a designated supervisor.

14. Team Building Activities: The diving instructor should participate in team-building activities to foster camaraderie and collaboration among the staff. This may include team outings, workshops, or group exercises. The HR department or a designated team-building coordinator typically organizes these activities.

15. Mentorship Program: The diving instructor should have the opportunity to be paired with a mentor who can provide guidance, support, and advice as they navigate their role within the company. This task is typically coordinated by the training coordinator or a senior diving instructor

Setting Up Your Employee Onboarding Process

From reading through the items in the example Diving Instructor (Open Water) checklist above, you’ll now have an idea of how you can apply best practices to getting your new Diving Instructor (Open Water) up to speed and working well in your Sports team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.