Drive-In Theater Attendant Onboarding Checklist

Drive-In Theater Attendant Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Drive-In Theater Attendant starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Hospitality onboarding experience or just need an onboarding checklist for your new Drive-In Theater Attendant, you’re in the right place. We’ve put together a sample Drive-In Theater Attendant onboarding checklist below and have created onboarding templates & resources to help.

Drive-In Theater Attendant Onboarding Checklist

1. Orientation: The new drive-in theater attendant should attend an orientation session to familiarize themselves with the company’s policies, procedures, and safety protocols. This task is typically performed by the human resources department or a designated trainer.

2. Introduction to the team: The new attendant should be introduced to their colleagues and supervisors to establish a positive working relationship. This task is usually performed by the supervisor or team leader.

3. Training on equipment operation: The new attendant should receive comprehensive training on operating the drive-in theater’s equipment, including projectors, audio systems, and concession stand machinery. This task is typically performed by a senior attendant or a designated trainer.

4. Safety training: The new attendant should undergo safety training to ensure they are aware of emergency procedures, fire safety protocols, and first aid techniques. This task is usually performed by the human resources department or a designated safety officer.

5. Customer service training: The new attendant should receive training on providing exceptional customer service, including handling customer inquiries, resolving complaints, and ensuring a positive movie-watching experience. This task is typically performed by a senior attendant or a designated trainer.

6. Cash handling and point-of-sale training: The new attendant should be trained on handling cash transactions, operating the point-of-sale system, and reconciling cash registers. This task is usually performed by a senior attendant or a designated trainer.

7. Concession stand training: If the drive-in theater has a concession stand, the new attendant should receive training on food preparation, handling, and serving. This task is typically performed by a senior attendant or a designated trainer.

8. Cleaning and maintenance procedures: The new attendant should be trained on the cleaning and maintenance procedures for the theater, including restrooms, seating areas, and concession stands. This task is usually performed by a senior attendant or a designated trainer.

9. Ticketing and entry procedures: The new attendant should be trained on ticketing and entry procedures, including validating tickets, directing vehicles to parking spots, and managing traffic flow. This task is typically performed by a senior attendant or a designated trainer.

10. Familiarization with movie schedules: The new attendant should become familiar with the movie schedules, showtimes, and any special events or promotions happening at the drive-in theater. This task is usually performed by the supervisor or team leader.

11. Understanding company policies: The new attendant should be provided with a handbook or manual that outlines the company’s policies on attendance, dress code, breaks, and other relevant guidelines. This task is typically performed by the human resources department.

12. Shadowing experienced attendants: The new attendant should have the opportunity to shadow experienced attendants to observe their daily tasks, learn from their expertise, and gain practical knowledge. This task is typically arranged by the supervisor or team leader.

13. Performance evaluation and feedback: The new attendant should receive regular performance evaluations and constructive feedback to help them improve their skills and address any areas of improvement. This task is typically performed by the supervisor or team leader.

14. Ongoing training and development: The new attendant should have access to ongoing training and development opportunities to enhance their skills, stay updated with industry trends, and grow within the company. This task is typically coordinated by the human resources department or a designated training manager.

15. Introduction to company culture and values: The new attendant should be introduced to the company’s culture, values, and mission to align their behavior and actions with the organization’s goals. This task is typically performed by the supervisor or team leader, with support from the human resources department

Setting Up Your Employee Onboarding Process

From reading through the items in the example Drive-In Theater Attendant checklist above, you’ll now have an idea of how you can apply best practices to getting your new Drive-In Theater Attendant up to speed and working well in your Hospitality team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.