Driver Onboarding Checklist

Driver Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Driver starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Transportation onboarding experience or just need an onboarding checklist for your new Driver, you’re in the right place. We’ve put together a sample Driver onboarding checklist below and have created onboarding templates & resources to help.

Driver Onboarding Checklist

1. Driver’s License Verification: The task involves verifying the driver’s license of the new driver to ensure they possess a valid and appropriate license for the type of vehicle they will be operating. This task is typically performed by the HR department or the fleet manager.

2. Vehicle Familiarization: This task involves providing the new driver with a comprehensive overview of the company’s fleet, including the different types of vehicles, their features, and any specific requirements or regulations associated with each vehicle. The fleet manager or a senior driver usually performs this task.

3. Safety Training: Safety is of utmost importance in the transportation industry. The new driver should undergo thorough safety training, including defensive driving techniques, accident prevention, and emergency procedures. This task is typically conducted by the company’s safety officer or a designated trainer.

4. Route Familiarization: To ensure efficient and timely deliveries, the new driver should be familiarized with the various routes they will be driving. This includes learning about traffic patterns, alternate routes, and potential hazards. The fleet manager or an experienced driver often performs this task.

5. Company Policies and Procedures: The new driver should be provided with a detailed understanding of the company’s policies and procedures, including those related to vehicle maintenance, fueling, reporting, and customer service. This task is typically performed by the HR department or the fleet manager.

6. Paperwork Completion: The new driver will need to complete various paperwork, such as employment contracts, insurance forms, and vehicle registration documents. The HR department or the fleet manager is responsible for ensuring the completion of these tasks.

7. Communication Systems Training: Many transportation companies utilize communication systems, such as two-way radios or GPS devices, to facilitate efficient communication between drivers and dispatchers. The new driver should receive training on how to effectively use these systems. This task is usually performed by the IT department or a designated trainer.

8. Load Securement Training: If the driver will be responsible for transporting goods, they should receive training on proper load securement techniques to ensure the safety of the cargo and other road users. This task is typically conducted by the fleet manager or a designated trainer.

9. Time Management and Record-Keeping: The new driver should be trained on effective time management techniques to ensure they meet delivery deadlines and comply with regulations regarding driving hours. Additionally, they should be educated on the importance of accurate record-keeping, such as maintaining logbooks and documenting vehicle inspections. The fleet manager or a senior driver often performs this task.

10. Customer Service Training: As drivers often interact with customers during deliveries, they should receive training on providing excellent customer service, including communication skills, problem-solving, and maintaining a professional demeanor. This task is typically conducted by the HR department or a designated trainer.

11. Performance Evaluation: After a certain period, the new driver should undergo a performance evaluation to assess their adherence to company policies, driving skills, and overall job performance. This task is typically performed by the fleet manager or a supervisor.

12. Ongoing Training and Development: To ensure continuous improvement and compliance with industry regulations, the new driver should be provided with ongoing training and development opportunities. This may include defensive driving courses, updates on new regulations, or specialized training for specific types of cargo. The HR department or the fleet manager is responsible for organizing and facilitating these training sessions

Setting Up Your Employee Onboarding Process

From reading through the items in the example Driver checklist above, you’ll now have an idea of how you can apply best practices to getting your new Driver up to speed and working well in your Transportation team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.