Emergency Medical Service Coordinator Onboarding Checklist

Emergency Medical Service Coordinator Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Emergency Medical Service Coordinator starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Healthcare onboarding experience or just need an onboarding checklist for your new Emergency Medical Service Coordinator, you’re in the right place. We’ve put together a sample Emergency Medical Service Coordinator onboarding checklist below and have created onboarding templates & resources to help.

Emergency Medical Service Coordinator Onboarding Checklist

1. Orientation: The new Emergency Medical Service (EMS) Coordinator should undergo a comprehensive orientation program to familiarize themselves with the company’s policies, procedures, and organizational structure. This task is typically performed by the Human Resources department or a designated orientation coordinator.

2. Introduction to EMS Team: The new EMS Coordinator should be introduced to the existing EMS team members, including paramedics, emergency medical technicians (EMTs), and other support staff. This introduction helps foster relationships, promotes teamwork, and facilitates effective communication. The EMS team leader or supervisor typically performs this task.

3. Review of Job Responsibilities: The new EMS Coordinator should receive a detailed review of their job responsibilities, including the coordination of emergency medical services, managing ambulance operations, overseeing staff training, and ensuring compliance with regulatory requirements. This task is typically performed by the EMS Director or a senior EMS Coordinator.

4. Familiarization with EMS Equipment and Supplies: The new EMS Coordinator should receive training on the various types of equipment and supplies used in emergency medical services. This includes understanding the purpose, operation, and maintenance of ambulances, medical devices, medications, and other essential tools. The EMS Training Officer or a designated equipment specialist typically performs this task.

5. Understanding Emergency Protocols: The new EMS Coordinator should be educated on the emergency protocols and procedures specific to the company. This includes understanding the chain of command, communication systems, incident reporting, and response protocols for different types of emergencies. The EMS Director or a senior EMS Coordinator typically performs this task.

6. Training on EMS Software and Documentation: The new EMS Coordinator should receive training on the company’s electronic medical records system, dispatch software, and other documentation tools used for patient care, incident reporting, and billing. This task is typically performed by the EMS Billing Manager or a designated software trainer.

7. Review of Safety Policies and Procedures: The new EMS Coordinator should undergo a thorough review of safety policies and procedures, including infection control, personal protective equipment (PPE) usage, hazardous material handling, and workplace safety protocols. This task is typically performed by the Safety Officer or a designated safety coordinator.

8. Introduction to Interdepartmental Collaboration: The new EMS Coordinator should be introduced to key personnel from other departments, such as the emergency department, intensive care unit, and administrative offices. This introduction helps establish relationships, promotes collaboration, and facilitates effective communication during emergency situations. The EMS Director or a designated liaison typically performs this task.

9. Review of Quality Assurance and Improvement Processes: The new EMS Coordinator should receive training on the company’s quality assurance and improvement processes, including data collection, performance metrics, and continuous improvement initiatives. This task is typically performed by the Quality Assurance Manager or a designated quality coordinator.

10. Participation in Emergency Drills and Simulations: The new EMS Coordinator should actively participate in emergency drills and simulations to familiarize themselves with the company’s emergency response procedures, test their skills, and identify areas for improvement. This task is typically coordinated by the EMS Training Officer or a designated drill coordinator.

11. Introduction to Community Partners and Stakeholders: The new EMS Coordinator should be introduced to key community partners and stakeholders, such as local fire departments, law enforcement agencies, hospitals, and public health officials. This introduction helps establish relationships, promotes collaboration, and enhances the coordination of emergency medical services. The EMS Director or a designated community liaison typically performs this task.

12. Ongoing Professional Development: The new EMS Coordinator should be encouraged to pursue ongoing professional development opportunities, such as attending conferences, workshops, and training programs related to emergency medical services, leadership, and healthcare management. The EMS Director or a designated professional development coordinator typically supports and guides this task

Setting Up Your Employee Onboarding Process

From reading through the items in the example Emergency Medical Service Coordinator checklist above, you’ll now have an idea of how you can apply best practices to getting your new Emergency Medical Service Coordinator up to speed and working well in your Healthcare team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.