Enroute Controller Onboarding Checklist

Enroute Controller Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Enroute Controller starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Aviation onboarding experience or just need an onboarding checklist for your new Enroute Controller, you’re in the right place. We’ve put together a sample Enroute Controller onboarding checklist below and have created onboarding templates & resources to help.

Enroute Controller Onboarding Checklist

1. Security Clearance: The enroute controller must undergo a thorough security clearance process to ensure they meet the necessary requirements to work in the aviation industry. This task is typically performed by the company’s security department or a designated security officer.

2. Orientation: The new enroute controller should attend an orientation session to familiarize themselves with the company’s policies, procedures, and organizational structure. This task is usually conducted by the human resources department or a designated orientation coordinator.

3. Training Program: The enroute controller will need to complete a comprehensive training program to gain the necessary knowledge and skills for their role. This training may include classroom instruction, simulator sessions, and on-the-job training. The company’s training department or a team of experienced enroute controllers typically oversee this task.

4. Familiarization with Air Traffic Control Systems: The enroute controller should become familiar with the specific air traffic control systems used by the company. This may involve learning how to operate radar systems, communication equipment, and other relevant technologies. The company’s technical support team or experienced enroute controllers can assist with this task.

5. Standard Operating Procedures (SOPs): The enroute controller must study and understand the company’s standard operating procedures, which outline the protocols and guidelines for performing their duties. These SOPs are typically provided by the company’s operations department or a designated operations manager.

6. Shadowing Experienced Controllers: It is beneficial for the new enroute controller to shadow experienced controllers to observe their work and gain practical insights. This task is usually coordinated by the company’s training department or a designated mentorship program manager.

7. Familiarization with Airspace and Routes: The enroute controller should become familiar with the airspace and routes they will be responsible for managing. This may involve studying charts, maps, and other relevant documentation. The company’s operations department or experienced enroute controllers can provide guidance in this area.

8. Emergency Procedures: The enroute controller must be trained in emergency procedures to handle critical situations effectively. This training is typically conducted by the company’s safety department or a designated safety officer.

9. Communication and Coordination: The enroute controller should establish effective communication and coordination with other air traffic control units, pilots, and relevant stakeholders. This task may involve attending meetings, participating in coordination exercises, and building relationships with key personnel. The company’s operations department or experienced enroute controllers can provide guidance on effective communication practices.

10. Performance Evaluation: The enroute controller should undergo periodic performance evaluations to assess their competency and adherence to established standards. These evaluations are typically conducted by the company’s training department or a designated performance evaluation team.

11. Continuing Education: The enroute controller should engage in ongoing professional development to stay updated with industry advancements, regulations, and best practices. This may involve attending workshops, conferences, and completing relevant courses. The company’s training department or a designated professional development coordinator can assist with this task.

12. Team Integration: The enroute controller should actively participate in team-building activities and engage with colleagues to foster a positive work environment. This task may involve attending social events, team meetings, and collaborating on projects. The company’s human resources department or a designated team integration coordinator can facilitate this process.

13. Performance Feedback: The enroute controller should receive regular feedback on their performance to identify areas for improvement and recognize their strengths. This feedback can be provided by supervisors, peers, or through formal performance appraisal processes. The company’s management team or a designated performance feedback coordinator typically oversees this task.

14. Compliance with Regulations: The enroute controller must adhere to all relevant aviation regulations, including those set by regulatory authorities such as the Federal Aviation Administration (FAA). The company’s compliance department or a designated compliance officer can provide guidance on regulatory requirements and ensure adherence.

15. Stress Management: The enroute controller should receive training and support in stress management techniques to cope with the high-pressure nature of their role. This training may be provided by the company’s human resources department or through external resources specializing in stress management.

16. Continuous Improvement: The enroute controller should actively seek opportunities for continuous improvement in their skills, knowledge, and processes. This may involve suggesting process enhancements, participating in improvement initiatives, and staying updated with industry trends. The company’s management team or a designated continuous improvement coordinator can support this task.

17. Documentation and Record-Keeping: The enroute controller should maintain accurate and up-to-date documentation and records related to their work. This includes maintaining logs, incident reports, and other relevant documentation as required by the company’s operations department or regulatory authorities.

18. Familiarization with Company Culture: The enroute controller should familiarize themselves with the company’s culture, values, and mission to align their work with the organization’s overall objectives. This task can be facilitated by the company’s human resources department or through company-wide communication channels.

19. Equipment Familiarization: The enroute controller should become familiar with the specific equipment and tools used in their role, such as computer systems, communication devices, and navigation aids. The company’s technical support team or experienced enroute controllers can provide guidance and training on equipment usage.

20. Time Management: The enroute controller should develop effective time management skills to handle multiple tasks and prioritize workload efficiently. This may involve attending time management workshops or receiving guidance from supervisors or experienced enroute controllers

Setting Up Your Employee Onboarding Process

From reading through the items in the example Enroute Controller checklist above, you’ll now have an idea of how you can apply best practices to getting your new Enroute Controller up to speed and working well in your Aviation team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.