Esthetician Onboarding Checklist

Esthetician Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Esthetician starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Beauty onboarding experience or just need an onboarding checklist for your new Esthetician, you’re in the right place. We’ve put together a sample Esthetician onboarding checklist below and have created onboarding templates & resources to help.

Esthetician Onboarding Checklist

1. Orientation: The new esthetician should attend an orientation session to familiarize themselves with the company’s policies, procedures, and culture. This task is typically performed by the HR department or a designated trainer.

2. Introduction to the team: The new esthetician should be introduced to their colleagues and key team members. This helps foster a sense of belonging and encourages collaboration. The task of introducing the new hire to the team is usually performed by the supervisor or a designated team member.

3. Review of company protocols: The esthetician should receive a comprehensive review of the company’s protocols, including safety procedures, sanitation guidelines, and client confidentiality policies. This task is typically performed by a senior esthetician or the spa manager.

4. Product knowledge training: The new esthetician should undergo training on the various products used in the spa or salon, including skincare lines, equipment, and tools. This training is usually conducted by a product representative or a senior esthetician.

5. Familiarization with treatment menu: The esthetician should be provided with a detailed overview of the spa’s treatment menu, including descriptions, benefits, and pricing. This task is typically performed by the spa manager or a senior esthetician.

6. Shadowing experienced estheticians: The new esthetician should have the opportunity to shadow experienced estheticians to observe their techniques, client interactions, and workflow. This allows for hands-on learning and helps the new hire gain confidence. This task is usually coordinated by the spa manager or a senior esthetician.

7. Client consultation training: The esthetician should receive training on conducting effective client consultations, including assessing skin conditions, identifying client concerns, and recommending suitable treatments. This training is typically provided by a senior esthetician or the spa manager.

8. Practice sessions: The new esthetician should be given the opportunity to practice various treatments under the supervision of a senior esthetician. This allows them to refine their skills and receive feedback. Practice sessions are usually scheduled by the spa manager or a senior esthetician.

9. Introduction to booking and scheduling systems: The esthetician should be trained on the spa’s booking and scheduling systems to efficiently manage appointments and track client information. This training is typically provided by the spa manager or an administrative staff member.

10. Review of retail sales techniques: The new esthetician should receive training on effective retail sales techniques to promote and sell skincare products to clients. This training is usually conducted by a senior esthetician or the spa manager.

11. Ongoing education opportunities: The esthetician should be informed about any ongoing education opportunities, such as workshops, seminars, or certifications, to enhance their skills and stay updated with industry trends. This task is typically performed by the spa manager or the HR department.

12. Performance evaluation and feedback: The esthetician should undergo regular performance evaluations and receive constructive feedback to identify areas for improvement and ensure professional growth. Performance evaluations are typically conducted by the spa manager or a senior esthetician.

13. Introduction to company policies and benefits: The new esthetician should be provided with information about company policies, such as vacation and sick leave, dress code, and employee benefits. This task is usually performed by the HR department or the spa manager.

14. Introduction to client management systems: The esthetician should be trained on the spa’s client management systems, including how to update client profiles, record treatment notes, and maintain confidentiality. This training is typically provided by the spa manager or an administrative staff member.

15. Introduction to marketing and promotional activities: The esthetician should be familiarized with the spa’s marketing and promotional activities, such as social media campaigns, loyalty programs, and special events. This task is usually performed by the spa manager or the marketing department.

16. Introduction to emergency procedures: The esthetician should receive training on emergency procedures, including first aid, fire safety, and evacuation protocols. This training is typically conducted by the spa manager or a designated safety officer.

17. Introduction to professional organizations and industry resources: The new esthetician should be informed about professional organizations and industry resources that can provide networking opportunities, educational resources, and career support. This task is typically performed by the spa manager or the HR department.

18. Introduction to company values and mission: The esthetician should be introduced to the company’s values and mission to align their work with the overall goals of the organization. This task is usually performed by the spa manager or a designated trainer.

19. Introduction to client retention strategies: The esthetician should receive training on client retention strategies, such as personalized follow-ups, loyalty programs, and referral incentives, to build long-term relationships with clients. This training is typically provided by a senior esthetician or the spa manager.

20. Introduction to performance metrics and goals: The new esthetician should be informed about the performance metrics and goals they are expected to meet, such as client satisfaction ratings, retail sales targets, and treatment productivity. This task is typically performed by the spa manager or a senior esthetician

Setting Up Your Employee Onboarding Process

From reading through the items in the example Esthetician checklist above, you’ll now have an idea of how you can apply best practices to getting your new Esthetician up to speed and working well in your Beauty team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.