Event Av Operator Onboarding Process
Are you looking for help setting up a staff orientation process so that when your new Event Av Operator starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Entertainment onboarding experience or just need an onboarding checklist for your new Event Av Operator, you’re in the right place. We’ve put together a sample Event Av Operator onboarding checklist below and have created onboarding templates & resources to help.
Event Av Operator Onboarding Checklist
1. Equipment Familiarization: The new Event AV Operator should be introduced to all the audiovisual equipment used in the company. This includes understanding the different types of microphones, speakers, projectors, lighting fixtures, and control systems. The task is performed by the Senior AV Technician or the AV Manager, who will provide a comprehensive overview of the equipment, its functionalities, and how to operate and troubleshoot them effectively.
2. Safety Training: Safety is of utmost importance in the entertainment industry, especially when dealing with heavy equipment and electrical systems. The new Event AV Operator should undergo safety training, which covers topics such as proper lifting techniques, electrical safety, fire prevention, and emergency procedures. This task is typically conducted by the company’s Safety Officer or a designated safety trainer.
3. Venue Orientation: Since events are held in various venues, it is crucial for the Event AV Operator to become familiar with different event spaces. This task involves visiting and exploring different venues, understanding their layouts, electrical connections, and any specific requirements for AV setups. The Venue Manager or the AV Manager usually performs this task, providing a guided tour and answering any questions.
4. Software Training: Many AV systems rely on specialized software for control and programming. The new Event AV Operator should receive training on the software used by the company, which may include audio mixing software, lighting control software, or video editing software. This training is typically conducted by the Senior AV Technician or the AV Manager, who will guide the operator through the software’s functionalities and best practices.
5. Event Planning Meetings: To ensure smooth execution of events, the Event AV Operator should participate in event planning meetings. These meetings involve discussing the event requirements, technical specifications, and any specific client requests. The Event Planner or the AV Manager leads these meetings, providing the operator with all the necessary information and clarifying any doubts.
6. Shadowing Experienced Operators: To gain practical experience and learn the company’s standard operating procedures, the new Event AV Operator should shadow experienced operators during live events. This task involves observing and assisting with equipment setup, troubleshooting, and operation. The experienced Event AV Operator or the Senior AV Technician performs this task, guiding the new operator and providing hands-on training.
7. Documentation Review: The new Event AV Operator should review and familiarize themselves with the company’s documentation, including equipment manuals, standard operating procedures, and event checklists. This task ensures that the operator understands the company’s protocols and can refer to the documentation when needed. The AV Manager or the Senior AV Technician provides the necessary documents and answers any questions.
8. Client Interaction Training: As an Event AV Operator, interacting with clients is essential. The new operator should receive training on effective client communication, including how to handle inquiries, provide technical advice, and address any concerns. This training is typically conducted by the AV Manager or the Event Coordinator, who will share best practices and provide role-playing scenarios to practice client interactions.
9. Troubleshooting Techniques: Events often come with unexpected technical challenges, and the Event AV Operator should be equipped with troubleshooting skills. This task involves learning common troubleshooting techniques, understanding signal flow, and practicing problem-solving scenarios. The Senior AV Technician or the AV Manager performs this task, sharing their expertise and providing hands-on training.
10. Post-Event Evaluation: After each event, the new Event AV Operator should participate in post-event evaluations. This task involves reviewing the event’s success, identifying areas for improvement, and discussing any technical issues encountered. The AV Manager or the Event Coordinator leads these evaluations, encouraging the operator to share their observations and providing constructive feedback.
By completing these onboarding tasks, the new Event AV Operator will be well-prepared to contribute to the company’s success and deliver exceptional audiovisual experiences for clients in the entertainment industry
Setting Up Your Employee Onboarding Process
From reading through the items in the example Event Av Operator checklist above, you’ll now have an idea of how you can apply best practices to getting your new Event Av Operator up to speed and working well in your Entertainment team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.