Events Traffic Controller Onboarding Process
Are you looking for help setting up a staff orientation process so that when your new Events Traffic Controller starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Logistics onboarding experience or just need an onboarding checklist for your new Events Traffic Controller, you’re in the right place. We’ve put together a sample Events Traffic Controller onboarding checklist below and have created onboarding templates & resources to help.
Events Traffic Controller Onboarding Checklist
1. Introduction to company policies and procedures: The Events Traffic Controller should receive a comprehensive overview of the company’s policies and procedures, including safety protocols, event planning guidelines, and communication channels. This task is typically performed by the Human Resources department or a designated onboarding specialist.
2. Familiarization with event logistics software: As an Events Traffic Controller, it is crucial to become proficient in the event logistics software used by the company. This task involves training sessions or online tutorials to understand how to navigate the software, input event details, track shipments, and generate reports. The company’s IT department or a designated software trainer usually handles this task.
3. Understanding event planning process: The Events Traffic Controller needs to grasp the event planning process from start to finish. This includes learning how to collaborate with event planners, vendors, and clients to ensure smooth logistics operations. The task is typically performed by a senior Events Traffic Controller or a designated mentor within the company.
4. Familiarization with event venues: The Events Traffic Controller should be introduced to various event venues where the company operates. This task involves visiting different venues, understanding their layouts, and learning about any specific requirements or restrictions. The Events Traffic Controller may be accompanied by a senior team member or a designated venue coordinator.
5. Learning transportation logistics: Understanding transportation logistics is crucial for an Events Traffic Controller. This task involves learning about different modes of transportation, coordinating with shipping companies, and ensuring timely delivery of event materials. The task is typically performed by a senior Events Traffic Controller or a designated logistics manager.
6. Familiarization with event equipment: The Events Traffic Controller should become familiar with the event equipment used by the company. This task includes learning about audiovisual equipment, staging materials, lighting systems, and other event-specific tools. The Events Traffic Controller may receive training from the company’s equipment specialist or a designated technician.
7. Introduction to event safety protocols: Safety is paramount in event logistics. The Events Traffic Controller should receive comprehensive training on event safety protocols, including emergency procedures, crowd management, and risk assessment. This task is typically performed by the company’s safety officer or a designated safety trainer.
8. Understanding event budgeting and cost control: The Events Traffic Controller should gain an understanding of event budgeting and cost control practices. This task involves learning how to track expenses, negotiate with vendors, and ensure that events are executed within budgetary constraints. The task is typically performed by a senior Events Traffic Controller or a designated finance manager.
9. Building relationships with key stakeholders: The Events Traffic Controller should be introduced to key stakeholders within the company, including event planners, vendors, and clients. This task involves networking, attending meetings, and establishing effective communication channels. The Events Traffic Controller may receive guidance from a senior team member or a designated relationship manager.
10. Shadowing experienced Events Traffic Controllers: To gain practical experience, the new Events Traffic Controller should shadow experienced team members during event setups, logistics coordination, and post-event evaluations. This task allows the new hire to observe and learn from experienced professionals, ensuring a smooth transition into the role. The task is typically coordinated by a senior Events Traffic Controller or a designated mentor within the company
Setting Up Your Employee Onboarding Process
From reading through the items in the example Events Traffic Controller checklist above, you’ll now have an idea of how you can apply best practices to getting your new Events Traffic Controller up to speed and working well in your Logistics team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.