Ferry Hand Onboarding Checklist

Ferry Hand Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Ferry Hand starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Transportation onboarding experience or just need an onboarding checklist for your new Ferry Hand, you’re in the right place. We’ve put together a sample Ferry Hand onboarding checklist below and have created onboarding templates & resources to help.

Ferry Hand Onboarding Checklist

1. Safety Training: The ferry hand must undergo comprehensive safety training to ensure they are aware of all safety protocols and procedures. This includes familiarizing themselves with emergency evacuation plans, fire safety measures, and personal protective equipment. The training is typically conducted by the company’s safety officer or a designated safety trainer.

2. Introduction to Company Policies: The ferry hand needs to be acquainted with the company’s policies and procedures, such as attendance, leave, and code of conduct. This task is usually performed by the human resources department, who provide the employee with an employee handbook or conduct an orientation session.

3. Familiarization with Vessel Layout: It is crucial for the ferry hand to become familiar with the layout of the vessel they will be working on. This includes understanding the location of safety equipment, emergency exits, passenger areas, and crew quarters. The task is typically performed by a senior crew member or the vessel’s captain.

4. Equipment and Machinery Training: The ferry hand must receive training on operating and maintaining various equipment and machinery used on the vessel, such as lifeboats, fire extinguishers, and communication systems. This training is usually conducted by experienced crew members or designated trainers.

5. Customer Service Training: As the ferry hand will interact with passengers regularly, they need to undergo customer service training to ensure they provide a positive and helpful experience to passengers. This training may be conducted by the customer service department or experienced crew members.

6. Navigation and Safety Regulations: The ferry hand should receive training on navigation and safety regulations specific to the waters they will be operating in. This includes understanding navigational aids, buoy systems, and local regulations. The training is typically provided by experienced crew members or the vessel’s captain.

7. Emergency Response Training: The ferry hand must be trained in emergency response procedures, including how to handle medical emergencies, fire incidents, and passenger evacuations. This training is usually conducted by the vessel’s captain or designated safety officers.

8. Introduction to Company Culture: The ferry hand should be introduced to the company’s culture, values, and mission. This may involve attending orientation sessions, team-building activities, or meetings with senior management. The task is typically performed by the human resources department or senior management.

9. Onboard Duties and Responsibilities: The ferry hand needs to be briefed on their specific duties and responsibilities while on board, such as assisting passengers during embarkation and disembarkation, maintaining cleanliness, and ensuring passenger safety. This task is usually performed by a senior crew member or the vessel’s captain.

10. Documentation and Record-Keeping: The ferry hand should be trained on the proper documentation and record-keeping procedures, such as maintaining passenger manifests, incident reports, and maintenance logs. This training may be conducted by the vessel’s captain or designated administrative personnel.

11. First Aid and CPR Training: The ferry hand should receive training in first aid and cardiopulmonary resuscitation (CPR) to be prepared to handle medical emergencies on board. This training is typically provided by certified trainers or medical professionals.

12. Security and Anti-Piracy Measures: The ferry hand needs to be trained on security protocols and anti-piracy measures to ensure the safety of passengers and crew. This may involve learning about security checks, surveillance systems, and emergency response plans. The training is usually conducted by the vessel’s captain or designated security personnel.

13. Introduction to Crew Members: The ferry hand should be introduced to other crew members and given the opportunity to build relationships and establish effective communication channels. This task is typically performed by the vessel’s captain or a designated crew member.

14. Performance Expectations and Evaluation: The ferry hand should be informed about the company’s performance expectations and evaluation processes. This includes understanding key performance indicators, performance reviews, and opportunities for growth and advancement. The task is usually performed by the human resources department or the employee’s supervisor.

15. Ongoing Training and Development: The ferry hand should be made aware of the company’s commitment to ongoing training and development opportunities. This may involve discussing future training programs, certifications, or workshops that can enhance their skills and knowledge. The task is typically performed by the human resources department or the employee’s supervisor

Setting Up Your Employee Onboarding Process

From reading through the items in the example Ferry Hand checklist above, you’ll now have an idea of how you can apply best practices to getting your new Ferry Hand up to speed and working well in your Transportation team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.