Financial Planning Adviser Onboarding Process
Are you looking for help setting up a staff orientation process so that when your new Financial Planning Adviser starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Finance onboarding experience or just need an onboarding checklist for your new Financial Planning Adviser, you’re in the right place. We’ve put together a sample Financial Planning Adviser onboarding checklist below and have created onboarding templates & resources to help.
Financial Planning Adviser Onboarding Checklist
1. Introduction to company culture and values: The task involves providing the new financial planning adviser with an overview of the company’s culture, values, and mission. This helps them understand the organization’s goals and align their work accordingly. The HR department or a designated company representative typically performs this task.
2. Orientation to company policies and procedures: This task involves familiarizing the new financial planning adviser with the company’s policies and procedures, including those related to client confidentiality, compliance, and ethical guidelines. The HR department or compliance team typically performs this task.
3. Introduction to team members and key stakeholders: The new financial planning adviser should be introduced to their team members, including colleagues, managers, and other key stakeholders within the organization. This helps build relationships and facilitates collaboration. The team lead or manager typically performs this task.
4. Training on financial planning software and tools: As a financial planning adviser, it is crucial to be proficient in using the company’s financial planning software and tools. This task involves providing comprehensive training on these tools, including how to input client data, generate reports, and analyze financial information. The IT department or a designated trainer typically performs this task.
5. Familiarization with company’s client base: The new financial planning adviser should be provided with an overview of the company’s existing client base, including their demographics, financial goals, and investment preferences. This helps the adviser understand the types of clients they will be working with and tailor their advice accordingly. The sales or client services team typically performs this task.
6. Review of company’s investment strategies and products: It is essential for the financial planning adviser to have a thorough understanding of the company’s investment strategies and products. This task involves reviewing the various investment options offered by the company, including mutual funds, stocks, bonds, and retirement plans. The investment management team or a designated trainer typically performs this task.
7. Compliance and regulatory training: Financial planning advisers must adhere to strict compliance and regulatory guidelines. This task involves providing training on industry regulations, such as those set by the Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA). The compliance team or a designated trainer typically performs this task.
8. Shadowing experienced advisers: To gain practical knowledge and learn best practices, the new financial planning adviser should have the opportunity to shadow experienced advisers. This task involves pairing the new adviser with a mentor or senior colleague who can provide guidance and support during client meetings and financial planning sessions. The team lead or manager typically arranges this task.
9. Introduction to client relationship management (CRM) system: The financial planning adviser should be trained on how to effectively use the company’s CRM system to manage client relationships, track interactions, and maintain accurate records. This task involves providing hands-on training and guidance on using the CRM system. The IT department or a designated trainer typically performs this task.
10. Ongoing professional development opportunities: To stay updated with industry trends and enhance their skills, financial planning advisers should be provided with ongoing professional development opportunities. This task involves informing the adviser about training programs, conferences, webinars, and certifications relevant to their role. The HR department or a designated training coordinator typically performs this task
Setting Up Your Employee Onboarding Process
From reading through the items in the example Financial Planning Adviser checklist above, you’ll now have an idea of how you can apply best practices to getting your new Financial Planning Adviser up to speed and working well in your Finance team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.