Flight Operations Coordinator Onboarding Checklist

Flight Operations Coordinator Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Flight Operations Coordinator starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Aviation onboarding experience or just need an onboarding checklist for your new Flight Operations Coordinator, you’re in the right place. We’ve put together a sample Flight Operations Coordinator onboarding checklist below and have created onboarding templates & resources to help.

Flight Operations Coordinator Onboarding Checklist

1. Introduction to company policies and procedures: The Flight Operations Coordinator should receive a comprehensive overview of the company’s policies and procedures, including safety protocols, operational guidelines, and administrative processes. This task is typically performed by the Human Resources department or a designated trainer.

2. Familiarization with aviation regulations: The Flight Operations Coordinator must have a solid understanding of aviation regulations and compliance requirements. This task involves providing the new hire with relevant documents, such as the Federal Aviation Administration (FAA) regulations, International Civil Aviation Organization (ICAO) standards, and any other applicable local or international regulations. The task is usually performed by the Flight Operations Manager or a designated trainer.

3. Introduction to flight planning software: Flight Operations Coordinators heavily rely on flight planning software to create flight plans, calculate fuel requirements, and monitor aircraft performance. This task involves providing the new hire with training on the specific software used by the company. The task is typically performed by the Flight Operations Manager or a designated trainer.

4. Familiarization with aircraft types and specifications: Flight Operations Coordinators need to have a good understanding of different aircraft types, their capabilities, and limitations. This task involves providing the new hire with information about the company’s fleet, including aircraft specifications, performance data, and maintenance requirements. The task is usually performed by the Flight Operations Manager or a designated trainer.

5. Training on communication systems: Effective communication is crucial in aviation operations. The Flight Operations Coordinator should receive training on the company’s communication systems, including radio procedures, use of aviation-specific terminology, and coordination with air traffic control. This task is typically performed by the Flight Operations Manager or a designated trainer.

6. Introduction to flight dispatch procedures: Flight Operations Coordinators play a key role in flight dispatch, ensuring that all necessary information is provided to the flight crew. This task involves training the new hire on flight dispatch procedures, including pre-flight checks, weather briefing, and coordination with ground handling services. The task is usually performed by the Flight Operations Manager or a designated trainer.

7. Familiarization with emergency response procedures: Flight Operations Coordinators need to be prepared to handle emergency situations effectively. This task involves providing the new hire with training on emergency response procedures, including evacuation protocols, emergency communication, and coordination with emergency services. The task is typically performed by the Flight Operations Manager or a designated trainer.

8. Introduction to crew scheduling and rostering: The Flight Operations Coordinator is responsible for scheduling flight crew members and ensuring compliance with regulatory requirements. This task involves training the new hire on crew scheduling software, rostering procedures, and crew rest regulations. The task is usually performed by the Crew Scheduling Manager or a designated trainer.

9. Familiarization with aviation safety management systems: Flight Operations Coordinators should have a good understanding of the company’s safety management system (SMS) and its components. This task involves providing the new hire with training on SMS principles, reporting procedures, and safety culture. The task is typically performed by the Safety Manager or a designated trainer.

10. Introduction to flight documentation and record-keeping: Flight Operations Coordinators are responsible for maintaining accurate flight records and documentation. This task involves training the new hire on the company’s documentation procedures, including flight logs, maintenance records, and regulatory reporting. The task is usually performed by the Flight Operations Manager or a designated trainer

Setting Up Your Employee Onboarding Process

From reading through the items in the example Flight Operations Coordinator checklist above, you’ll now have an idea of how you can apply best practices to getting your new Flight Operations Coordinator up to speed and working well in your Aviation team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.