Floral Arranger, Florist Onboarding Checklist

Floral Arranger, Florist Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Floral Arranger, Florist starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Retail onboarding experience or just need an onboarding checklist for your new Floral Arranger, Florist, you’re in the right place. We’ve put together a sample Floral Arranger, Florist onboarding checklist below and have created onboarding templates & resources to help.

Floral Arranger, Florist Onboarding Checklist

1. Orientation: The new floral arranger attends an orientation session where they are introduced to the company’s mission, values, and culture. This task is typically performed by the HR department or a designated onboarding specialist.

2. Introduction to the Team: The new floral arranger is introduced to their colleagues and key team members. This helps them build relationships and understand the dynamics of the team. The task is usually performed by the team leader or supervisor.

3. Training on Floral Design Techniques: The new floral arranger receives training on various floral design techniques, including flower selection, arrangement styles, and color coordination. This task is typically performed by experienced floral arrangers or trainers within the company.

4. Familiarization with Inventory and Supplies: The new floral arranger is given a tour of the inventory and supply areas, where they learn about the different types of flowers, plants, vases, tools, and other materials used in floral arrangements. This task is usually performed by the inventory manager or a designated staff member.

5. Introduction to Point of Sale (POS) System: The new floral arranger is trained on how to use the company’s POS system to process orders, track inventory, and manage customer information. This task is typically performed by the IT department or a designated trainer.

6. Understanding Company Policies and Procedures: The new floral arranger is provided with a handbook or manual that outlines the company’s policies and procedures related to customer service, safety, quality control, and other relevant areas. This task is usually performed by the HR department or a designated staff member.

7. Learning about Pricing and Costing: The new floral arranger receives training on pricing and costing methods used in the floral industry. They learn how to calculate the cost of materials, labor, and overheads to determine the selling price of floral arrangements. This task is typically performed by the finance or operations department.

8. Shadowing Experienced Floral Arrangers: The new floral arranger shadows experienced floral arrangers to observe their techniques, learn from their expertise, and gain hands-on experience in creating floral arrangements. This task is usually performed by senior floral arrangers or trainers within the company.

9. Understanding Customer Service Standards: The new floral arranger is trained on the company’s customer service standards, including how to interact with customers, handle complaints, and provide personalized recommendations. This task is typically performed by the customer service department or a designated trainer.

10. Safety Training: The new floral arranger undergoes safety training to understand the potential hazards associated with working in a floral shop, such as handling sharp tools, working with chemicals, and lifting heavy objects. This task is usually performed by the safety officer or a designated staff member.

11. Introduction to Floral Suppliers: The new floral arranger is introduced to the company’s floral suppliers, learning about their products, delivery schedules, and ordering processes. This task is typically performed by the purchasing or operations department.

12. Learning about Seasonal Trends: The new floral arranger is educated on seasonal trends in the floral industry, including popular flowers, colors, and styles for different occasions throughout the year. This task is usually performed by experienced floral arrangers or trainers within the company.

13. Practice Arranging Different Types of Floral Designs: The new floral arranger is given opportunities to practice and refine their skills by creating various types of floral designs, such as bouquets, centerpieces, wreaths, and corsages. This task is usually performed under the guidance of experienced floral arrangers or trainers.

14. Understanding Delivery and Logistics: The new floral arranger learns about the company’s delivery and logistics processes, including how to prepare arrangements for delivery, coordinate with drivers, and ensure timely and safe transportation of floral products. This task is typically performed by the operations or logistics department.

15. Introduction to Marketing and Promotions: The new floral arranger is introduced to the company’s marketing and promotions strategies, learning about upcoming campaigns, events, and initiatives to attract and retain customers. This task is usually performed by the marketing department or a designated staff member.

16. Performance Expectations and Goal Setting: The new floral arranger meets with their supervisor to discuss performance expectations, set goals, and establish a plan for professional development within the company. This task is typically performed by the supervisor or manager.

17. Introduction to Company Benefits and Perks: The new floral arranger is provided with information about the company’s benefits package, including health insurance, retirement plans, vacation policies, and any additional perks offered by the company. This task is usually performed by the HR department or a designated staff member.

18. Reviewing Feedback and Performance Evaluation Process: The new floral arranger is informed about the company’s feedback and performance evaluation process, understanding how their performance will be assessed and how feedback will be provided to support their growth. This task is typically performed by the HR department or the supervisor.

19. Introduction to Sustainability Practices: The new floral arranger learns about the company’s sustainability practices, such as recycling, composting, and sourcing eco-friendly materials, to ensure they align with the company’s environmental goals. This task is usually performed by the sustainability officer or a designated staff member.

20. Continuous Learning and Development Opportunities: The new floral arranger is informed about the company’s ongoing learning and development opportunities, such as workshops, conferences, and online courses, to enhance their skills and knowledge in the floral industry. This task is typically performed by the HR department or a designated staff member

Setting Up Your Employee Onboarding Process

From reading through the items in the example Floral Arranger, Florist checklist above, you’ll now have an idea of how you can apply best practices to getting your new Floral Arranger, Florist up to speed and working well in your Retail team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.