Insurance Underwriter Onboarding Checklist

Insurance Underwriter Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Insurance Underwriter starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Finance onboarding experience or just need an onboarding checklist for your new Insurance Underwriter, you’re in the right place. We’ve put together a sample Insurance Underwriter onboarding checklist below and have created onboarding templates & resources to help.

Insurance Underwriter Onboarding Checklist

1. Introduction to company culture and values: The task involves providing the new insurance underwriter with an overview of the company’s culture, values, and mission. This helps them understand the organization’s goals and expectations. The HR department or a designated company representative typically performs this task.

2. Orientation to company policies and procedures: This task involves familiarizing the insurance underwriter with the company’s policies, procedures, and employee handbook. It covers topics such as code of conduct, dress code, attendance, and leave policies. The HR department usually conducts this task.

3. Introduction to team members and key stakeholders: The insurance underwriter should be introduced to their immediate team members, as well as key stakeholders within the organization. This helps them establish relationships and understand their roles and responsibilities. The team lead or manager typically performs this task.

4. Training on underwriting guidelines and processes: This task involves providing comprehensive training on the company’s underwriting guidelines, processes, and systems. It ensures that the insurance underwriter understands the company’s risk assessment criteria, policy coverage, and pricing strategies. The underwriting department or a designated trainer typically performs this task.

5. Familiarization with insurance products and services: The insurance underwriter should receive detailed information about the company’s insurance products and services. This includes understanding the different types of policies, coverage options, and any unique features or exclusions. The product management or sales department typically performs this task.

6. Introduction to underwriting tools and software: The insurance underwriter should be trained on the specific tools and software used for underwriting purposes. This includes learning how to navigate the underwriting system, input data, generate quotes, and access policy information. The IT department or a designated trainer typically performs this task.

7. Shadowing experienced underwriters: To gain practical knowledge and insights, the new insurance underwriter should have the opportunity to shadow experienced underwriters. This allows them to observe real-life underwriting scenarios, understand decision-making processes, and learn from experienced professionals. Senior underwriters or mentors within the underwriting department typically perform this task.

8. Review of underwriting guidelines and case studies: The insurance underwriter should review underwriting guidelines and case studies to enhance their understanding of complex scenarios and risk assessment. This helps them develop critical thinking skills and make informed underwriting decisions. The underwriting department or a designated trainer typically performs this task.

9. Introduction to compliance and regulatory requirements: The insurance underwriter should receive training on compliance and regulatory requirements specific to the insurance industry. This includes understanding laws, regulations, and industry standards that govern underwriting practices. The compliance department or a designated trainer typically performs this task.

10. Performance expectations and goal setting: The insurance underwriter should have a clear understanding of their performance expectations and goals. This includes discussing key performance indicators, productivity targets, and quality standards. The team lead or manager typically performs this task.

11. Ongoing professional development opportunities: The insurance underwriter should be informed about ongoing professional development opportunities, such as industry conferences, webinars, and training programs. This encourages continuous learning and helps them stay updated with industry trends and best practices. The HR department or a designated trainer typically performs this task.

12. Introduction to support functions: The insurance underwriter should be introduced to support functions within the company, such as claims, customer service, and risk management. This helps them understand how different departments collaborate and ensures a smooth workflow. The team lead or manager typically performs this task.

13. Performance feedback and evaluation process: The insurance underwriter should be informed about the performance feedback and evaluation process. This includes understanding how performance reviews are conducted, the frequency of feedback sessions, and the criteria used for evaluation. The HR department or the team lead typically performs this task.

14. Introduction to company benefits and perks: The insurance underwriter should receive information about the company’s benefits and perks, such as health insurance, retirement plans, vacation policies, and employee assistance programs. This helps them understand the comprehensive package offered by the company. The HR department typically performs this task.

15. Introduction to company-wide initiatives and projects: The insurance underwriter should be informed about any ongoing company-wide initiatives or projects that they may be involved in. This ensures their active participation and alignment with the organization’s strategic goals. The team lead or manager typically performs this task

Setting Up Your Employee Onboarding Process

From reading through the items in the example Insurance Underwriter checklist above, you’ll now have an idea of how you can apply best practices to getting your new Insurance Underwriter up to speed and working well in your Finance team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.