Keep Fit Instructor Onboarding Process
Are you looking for help setting up a staff orientation process so that when your new Keep Fit Instructor starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Fitness onboarding experience or just need an onboarding checklist for your new Keep Fit Instructor, you’re in the right place. We’ve put together a sample Keep Fit Instructor onboarding checklist below and have created onboarding templates & resources to help.
Keep Fit Instructor Onboarding Checklist
1. Orientation: The new Keep Fit Instructor should attend an orientation session to familiarize themselves with the company’s mission, values, policies, and procedures. This task is typically performed by the HR department or a designated trainer.
2. Facility Tour: The new instructor should be given a comprehensive tour of the fitness facility, including all workout areas, equipment, locker rooms, and other amenities. This task is usually performed by a senior instructor or a member of the management team.
3. Introduction to Colleagues: The new instructor should be introduced to their colleagues, including other instructors, trainers, and support staff. This task can be performed by the HR department or a designated mentor.
4. Review of Class Schedule: The new instructor should receive a detailed review of the class schedule, including the types of classes offered, their timings, and any specific requirements or guidelines for each class. This task is typically performed by the scheduling department or a senior instructor.
5. Training on Equipment: The new instructor should receive training on all the fitness equipment used in the facility, including proper usage, safety protocols, and maintenance procedures. This task is usually performed by a senior instructor or a designated equipment specialist.
6. Familiarization with Safety Procedures: The new instructor should be trained on the facility’s safety procedures, including emergency protocols, first aid, and CPR. This task is typically performed by the HR department or a designated safety officer.
7. Review of Client Profiles: The new instructor should be provided with an overview of the facility’s clients, including their demographics, fitness goals, and any specific health considerations. This task is usually performed by the management team or a designated client services representative.
8. Introduction to Software Systems: The new instructor should receive training on any software systems used for class scheduling, client management, and other administrative tasks. This task is typically performed by the IT department or a designated software trainer.
9. Shadowing Experienced Instructors: The new instructor should have the opportunity to shadow experienced instructors to observe their teaching techniques, class management skills, and client interactions. This task is usually arranged by the management team or a designated mentor.
10. Review of Company Policies: The new instructor should be provided with a comprehensive review of the company’s policies, including attendance, dress code, code of conduct, and any other relevant policies. This task is typically performed by the HR department or a designated trainer.
11. Introduction to Marketing and Promotional Activities: The new instructor should receive an overview of the facility’s marketing and promotional activities, including social media campaigns, special events, and community outreach programs. This task is usually performed by the marketing department or a designated marketing coordinator.
12. Performance Expectations and Evaluation: The new instructor should have a clear understanding of the performance expectations and evaluation criteria set by the company. This task is typically discussed by the management team or a designated supervisor.
13. Ongoing Professional Development: The new instructor should be informed about the company’s commitment to ongoing professional development and provided with information on available training programs, workshops, and certifications. This task is typically performed by the HR department or a designated training coordinator.
14. Introduction to Employee Benefits: The new instructor should receive information on the employee benefits offered by the company, such as health insurance, retirement plans, and employee discounts. This task is typically performed by the HR department or a designated benefits coordinator.
15. Introduction to Company Culture: The new instructor should be introduced to the company’s culture, including its values, team dynamics, and any unique traditions or events. This task is typically performed by the HR department or a designated culture ambassador.
16. Review of Administrative Tasks: The new instructor should be trained on any administrative tasks they are expected to perform, such as maintaining attendance records, updating client profiles, or processing payments. This task is typically performed by the HR department or a designated administrative trainer.
17. Introduction to Customer Service Standards: The new instructor should be provided with guidelines on delivering excellent customer service, including effective communication, problem-solving, and handling client feedback. This task is typically performed by the management team or a designated customer service representative.
18. Introduction to Company Resources: The new instructor should be informed about the various resources available to them within the company, such as training materials, online platforms, and support staff. This task is typically performed by the HR department or a designated resource coordinator.
19. Review of Company Policies on Social Media and Confidentiality: The new instructor should be educated on the company’s policies regarding social media usage, client confidentiality, and data protection. This task is typically performed by the HR department or a designated compliance officer.
20. Introduction to In-house Programs and Specializations: The new instructor should be provided with information on any in-house programs or specializations offered by the company, such as nutrition counseling, personal training, or specialized fitness classes. This task is typically performed by the management team or a designated program coordinator
Setting Up Your Employee Onboarding Process
From reading through the items in the example Keep Fit Instructor checklist above, you’ll now have an idea of how you can apply best practices to getting your new Keep Fit Instructor up to speed and working well in your Fitness team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.