Outdoor Pursuits Instructor Onboarding Process
Are you looking for help setting up a staff orientation process so that when your new Outdoor Pursuits Instructor starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Sports onboarding experience or just need an onboarding checklist for your new Outdoor Pursuits Instructor, you’re in the right place. We’ve put together a sample Outdoor Pursuits Instructor onboarding checklist below and have created onboarding templates & resources to help.
Outdoor Pursuits Instructor Onboarding Checklist
1. Equipment familiarization: This task involves introducing the new outdoor pursuits instructor to all the equipment used in their role, such as kayaks, climbing gear, or bicycles. The equipment manager or a senior instructor typically performs this task, providing a detailed overview of each item, its purpose, and how to properly use and maintain it.
2. Safety protocols and procedures: Ensuring the safety of participants is paramount in outdoor pursuits. The new instructor should receive comprehensive training on safety protocols and procedures. This task is typically performed by the safety officer or a senior instructor, who will cover topics such as emergency response, risk assessment, first aid, and proper use of safety equipment.
3. Site orientation: Each outdoor pursuits company operates in different locations, so it is crucial for the new instructor to become familiar with the specific sites where activities take place. A senior instructor or site manager will guide the new hire through a site orientation, highlighting important landmarks, potential hazards, and any specific rules or regulations that apply to each location.
4. Activity-specific training: Outdoor pursuits instructors often specialize in specific activities, such as rock climbing, hiking, or water sports. The company should provide activity-specific training to ensure the new instructor has the necessary skills and knowledge to lead these activities safely. This training is typically conducted by experienced instructors or certified trainers.
5. Group management and leadership: As an outdoor pursuits instructor, the ability to effectively manage and lead groups is essential. The company should provide training on group dynamics, communication techniques, and leadership skills. This task is usually performed by a senior instructor or a designated training coordinator.
6. Customer service and communication: Outdoor pursuits instructors often interact with participants, providing guidance, answering questions, and ensuring a positive experience. Training in customer service and effective communication is crucial for building rapport and delivering exceptional service. This task may be performed by a customer service manager or a senior instructor with strong interpersonal skills.
7. Company policies and procedures: Every company has its own set of policies and procedures that employees must adhere to. The new instructor should receive a comprehensive overview of these policies, including topics such as code of conduct, scheduling, reporting procedures, and administrative tasks. This task is typically performed by the human resources department or a designated staff member responsible for employee onboarding.
8. Team collaboration and support: Outdoor pursuits often involve teamwork, so it is important for the new instructor to understand how to collaborate effectively with colleagues. This task may involve team-building exercises, shadowing experienced instructors, or attending staff meetings. The training coordinator or a senior instructor usually oversees this aspect of onboarding.
9. Familiarization with local regulations and permits: Outdoor pursuits companies must comply with local regulations and obtain necessary permits to operate in certain areas. The new instructor should receive training on these regulations and permits to ensure compliance. This task is typically performed by the operations manager or a designated staff member responsible for legal and regulatory compliance.
10. Continuous professional development: To excel in their role, outdoor pursuits instructors should continuously develop their skills and knowledge. The company should provide opportunities for ongoing professional development, such as workshops, certifications, or conferences. The training coordinator or a senior instructor may be responsible for organizing and facilitating these opportunities
Setting Up Your Employee Onboarding Process
From reading through the items in the example Outdoor Pursuits Instructor checklist above, you’ll now have an idea of how you can apply best practices to getting your new Outdoor Pursuits Instructor up to speed and working well in your Sports team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.