Product Examiner Onboarding Checklist

Product Examiner Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Product Examiner starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Quality Assurance onboarding experience or just need an onboarding checklist for your new Product Examiner, you’re in the right place. We’ve put together a sample Product Examiner onboarding checklist below and have created onboarding templates & resources to help.

Product Examiner Onboarding Checklist

1. Introduction to company culture and values: The task involves providing a comprehensive overview of the company’s culture, values, and mission. This helps the new Product Examiner understand the organization’s core principles and align their work accordingly. Typically, this task is performed by the Human Resources department or a designated company representative.

2. Familiarization with company policies and procedures: The new Product Examiner needs to be acquainted with the company’s policies and procedures related to quality assurance. This includes understanding the product development process, testing methodologies, documentation requirements, and any specific guidelines or standards applicable to the industry. The Quality Assurance department or a senior Product Examiner usually handles this task.

3. Introduction to the team and key stakeholders: It is crucial for the new Product Examiner to meet their team members, including other Quality Assurance professionals, product managers, developers, and relevant stakeholders. This task facilitates relationship building, collaboration, and understanding of each team member’s role and responsibilities. The team lead or manager typically arranges these introductions.

4. Training on testing tools and software: As a Product Examiner, proficiency in testing tools and software is essential. This task involves providing training on the specific tools and software used for quality assurance, such as test management systems, bug tracking software, and automation tools. The training may be conducted by the Quality Assurance department or a designated trainer.

5. Review of existing product documentation: The new Product Examiner should review existing product documentation, including requirements, specifications, and test plans. This task helps them gain insights into the product’s functionality, features, and expected behavior. The Quality Assurance department or a senior Product Examiner can guide the new hire through this process.

6. Shadowing experienced Product Examiners: Shadowing experienced Product Examiners allows the new hire to observe and learn from their colleagues’ testing techniques, strategies, and best practices. This task helps the new Product Examiner gain practical knowledge and understand the company’s testing approach. The Quality Assurance department or a senior Product Examiner can facilitate this shadowing process.

7. Hands-on testing assignments: Assigning hands-on testing assignments to the new Product Examiner helps them apply their knowledge and skills in a practical setting. These assignments can include testing specific features, executing test cases, or identifying and reporting bugs. The Quality Assurance department or a senior Product Examiner typically assigns and reviews these assignments.

8. Introduction to the company’s bug tracking and reporting system: Familiarizing the new Product Examiner with the company’s bug tracking and reporting system is crucial for efficient communication and collaboration within the Quality Assurance team. This task involves training on how to log, track, prioritize, and communicate bugs effectively. The Quality Assurance department or a designated trainer usually handles this task.

9. Collaboration with other departments: The new Product Examiner should be introduced to other departments, such as development, design, and project management, to foster collaboration and understanding of their roles in the product development process. This task helps the Product Examiner build relationships and ensures effective cross-functional communication. The team lead or manager typically arranges these introductions.

10. Performance expectations and goal setting: Setting clear performance expectations and goals is essential for the new Product Examiner’s success. This task involves discussing key performance indicators, productivity targets, and quality metrics. The team lead or manager, in collaboration with the Quality Assurance department, typically performs this task.

11. Ongoing training and professional development opportunities: Continuous learning and professional development are crucial for a Product Examiner’s growth. This task involves identifying and providing access to relevant training programs, workshops, conferences, or certifications that can enhance the Product Examiner’s skills and knowledge. The Human Resources department or the Quality Assurance department typically handles this task.

12. Regular performance feedback and evaluations: Providing regular performance feedback and evaluations helps the new Product Examiner understand their strengths, areas for improvement, and progress towards their goals. This task involves conducting periodic performance reviews and one-on-one meetings to discuss performance, address concerns, and provide guidance. The team lead or manager, in collaboration with the Quality Assurance department, typically performs this task.

13. Introduction to company-wide communication channels: Familiarizing the new Product Examiner with company-wide communication channels, such as email, instant messaging platforms, and project management tools, ensures effective communication and collaboration within the organization. This task involves providing access to these channels and explaining their purpose and usage. The Human Resources department or the team lead typically handles this task.

14. Introduction to company-wide meetings and reporting structures: The new Product Examiner should be introduced to company-wide meetings, such as team meetings, departmental updates, and project status meetings. This task helps them understand the reporting structure, communication flow, and overall organizational dynamics. The team lead or manager typically arranges these introductions.

15. Introduction to company benefits and resources: The new Product Examiner should be provided with information about company benefits, such as health insurance, retirement plans, vacation policies, and employee assistance programs. Additionally, they should be informed about available resources, such as employee handbooks, intranet portals, and support systems. The Human Resources department typically handles this task.

16. Introduction to company security and data protection policies: Ensuring the new Product Examiner understands the company’s security and data protection policies is crucial for maintaining confidentiality and safeguarding sensitive information. This task involves providing training on data handling, password management, and adherence to security protocols. The IT department or a designated trainer typically handles this task.

17. Introduction to company-specific tools and systems: The new Product Examiner should be introduced to any company-specific tools, systems, or proprietary software used for quality assurance. This task involves providing training on their usage, functionalities, and integration with other systems. The Quality Assurance department or a designated trainer typically handles this task.

18. Introduction to industry regulations and compliance requirements: Depending on the industry, the new Product Examiner may need to be familiarized with specific regulations, standards, or compliance requirements relevant to quality assurance. This task involves providing training and resources to ensure adherence to these regulations. The Quality Assurance department or a designated trainer typically handles this task.

19. Introduction to escalation and issue resolution processes: The new Product Examiner should be informed about the escalation and issue resolution processes in case of critical bugs, conflicts, or challenges. This task involves explaining the chain of command, reporting channels, and steps to follow for effective problem resolution. The Quality Assurance department or the team lead typically handles this task.

20. Introduction to company social events and team-building activities: Participating in company social events and team-building activities helps the new Product Examiner integrate into the company culture, build relationships, and foster a sense of belonging. This task involves informing the new hire about upcoming events and encouraging their participation. The Human Resources department or the team lead typically handles this task

Setting Up Your Employee Onboarding Process

From reading through the items in the example Product Examiner checklist above, you’ll now have an idea of how you can apply best practices to getting your new Product Examiner up to speed and working well in your Quality Assurance team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.