Proposition Player Onboarding Checklist

Proposition Player Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Proposition Player starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Gaming onboarding experience or just need an onboarding checklist for your new Proposition Player, you’re in the right place. We’ve put together a sample Proposition Player onboarding checklist below and have created onboarding templates & resources to help.

Proposition Player Onboarding Checklist

1. Background check: The task involves conducting a thorough background check on the proposition player to ensure their suitability for the gaming industry. This task is typically performed by the human resources department or a designated background check agency.

2. Employment contract signing: The proposition player needs to review and sign an employment contract that outlines their rights, responsibilities, and compensation. This task is usually overseen by the human resources department or the hiring manager.

3. Orientation session: The proposition player attends an orientation session to familiarize themselves with the company’s policies, procedures, and culture. This task is typically conducted by the human resources department or a designated orientation facilitator.

4. Gaming regulations training: The proposition player undergoes training on gaming regulations, including rules, procedures, and ethical considerations. This task is usually performed by the compliance department or a designated trainer.

5. Game-specific training: The proposition player receives comprehensive training on the specific games they will be dealing with, including rules, strategies, and customer interaction techniques. This task is typically conducted by experienced senior proposition players or designated trainers.

6. Equipment familiarization: The proposition player is introduced to the gaming equipment they will be using, such as cards, chips, and gaming tables. They learn how to handle and maintain the equipment properly. This task is usually performed by experienced senior proposition players or designated trainers.

7. Customer service training: The proposition player undergoes training on providing exceptional customer service, including handling customer inquiries, resolving conflicts, and maintaining a friendly and professional demeanor. This task is typically conducted by the customer service department or a designated trainer.

8. Security and surveillance protocols: The proposition player is educated on the company’s security and surveillance protocols to ensure the integrity of the gaming operations and prevent fraudulent activities. This task is usually performed by the security department or a designated trainer.

9. Cash handling procedures: The proposition player learns the proper procedures for handling cash, including counting, verifying, and securely storing chips and money. This task is typically conducted by the finance department or a designated trainer.

10. Shift scheduling and timekeeping: The proposition player is informed about the company’s shift scheduling and timekeeping procedures, including clocking in and out, requesting time off, and adhering to the assigned work schedule. This task is typically overseen by the human resources department or the scheduling manager.

11. Health and safety training: The proposition player receives training on health and safety protocols, including emergency procedures, first aid, and proper ergonomics. This task is usually conducted by the health and safety department or a designated trainer.

12. Performance expectations and evaluations: The proposition player is informed about the company’s performance expectations, including attendance, punctuality, customer satisfaction, and adherence to gaming regulations. They are also made aware of the evaluation process and performance feedback mechanisms. This task is typically overseen by the human resources department or the supervisor.

13. Team building activities: The proposition player participates in team building activities to foster camaraderie, collaboration, and a positive work environment. These activities may include group exercises, team outings, or social events. This task is typically organized by the human resources department or a designated team building coordinator.

14. Ongoing professional development: The proposition player is encouraged to engage in ongoing professional development opportunities, such as attending workshops, conferences, or online courses, to enhance their skills and knowledge in the gaming industry. This task is typically supported by the human resources department or the training and development team.

15. Mentorship program: The proposition player is paired with an experienced mentor who provides guidance, support, and advice throughout their onboarding process and beyond. This task is typically coordinated by the human resources department or a designated mentorship program manager

Setting Up Your Employee Onboarding Process

From reading through the items in the example Proposition Player checklist above, you’ll now have an idea of how you can apply best practices to getting your new Proposition Player up to speed and working well in your Gaming team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.