Pump Jockey Onboarding Checklist

Pump Jockey Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Pump Jockey starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Transportation onboarding experience or just need an onboarding checklist for your new Pump Jockey, you’re in the right place. We’ve put together a sample Pump Jockey onboarding checklist below and have created onboarding templates & resources to help.

Pump Jockey Onboarding Checklist

1. Safety Training: The pump jockey must undergo comprehensive safety training to ensure they understand and adhere to all safety protocols and procedures. This training is typically conducted by the company’s safety officer or a designated trainer who specializes in transportation safety.

2. Equipment Familiarization: The pump jockey needs to become familiar with the various types of equipment used in the transportation industry, such as fuel pumps, hoses, and safety devices. This task is usually performed by a senior pump jockey or a supervisor who provides hands-on training and guidance.

3. Fueling Procedures: The pump jockey must learn the specific fueling procedures for different types of vehicles, including trucks, buses, and other transportation vehicles. This training is typically provided by experienced pump jockeys or supervisors who demonstrate the correct fueling techniques and safety precautions.

4. Documentation and Record-Keeping: The pump jockey needs to understand the importance of accurate documentation and record-keeping. They should be trained on how to properly complete fueling logs, mileage records, and any other relevant paperwork. This task is usually overseen by a supervisor or the company’s administrative staff.

5. Customer Service Skills: As a pump jockey, providing excellent customer service is crucial. The new hire should receive training on how to interact with customers, handle inquiries, and resolve any issues that may arise. This training may be conducted by a customer service manager or a senior pump jockey with exceptional customer service skills.

6. Emergency Response Training: The pump jockey should receive training on emergency response procedures, including how to handle fuel spills, fires, or other hazardous situations. This training is typically conducted by the company’s safety officer or a designated emergency response trainer.

7. Environmental Compliance: The pump jockey needs to understand and comply with environmental regulations related to fueling operations. They should receive training on spill prevention, containment, and proper disposal of hazardous materials. This training is usually provided by the company’s environmental compliance officer or a designated trainer.

8. Maintenance and Inspection: The pump jockey should be trained on basic maintenance and inspection tasks, such as checking fuel levels, monitoring equipment functionality, and reporting any issues to the appropriate personnel. This training may be conducted by a maintenance supervisor or a senior pump jockey with expertise in equipment maintenance.

9. Health and Hygiene Practices: The pump jockey should receive training on health and hygiene practices, including proper handwashing techniques, personal protective equipment (PPE) usage, and maintaining a clean and sanitary work environment. This training is typically provided by the company’s safety officer or a designated trainer.

10. Company Policies and Procedures: The pump jockey needs to familiarize themselves with the company’s policies and procedures, including attendance, timekeeping, and code of conduct. This task is usually overseen by the human resources department, which may provide an orientation session or provide the new hire with an employee handbook.

11. Route Familiarization: Depending on the company’s operations, the pump jockey may need to undergo route familiarization training to become acquainted with the specific locations they will be fueling vehicles. This training is typically conducted by a supervisor or an experienced pump jockey who is familiar with the routes.

12. Communication and Reporting: The pump jockey should be trained on effective communication and reporting practices, including how to report incidents, equipment malfunctions, or any other relevant information to supervisors or the appropriate departments. This training may be provided by a supervisor or a designated trainer.

13. Teamwork and Collaboration: The pump jockey should receive training on the importance of teamwork and collaboration within the transportation industry. They should learn how to work effectively with other pump jockeys, drivers, and company personnel to ensure smooth operations. This training may be conducted by a supervisor or a team leader.

14. Continuous Learning and Development: The pump jockey should be encouraged to engage in continuous learning and development to enhance their skills and knowledge in the transportation industry. This may involve attending workshops, seminars, or online training programs. The responsibility for promoting continuous learning often lies with the company’s training and development department or a designated mentor

Setting Up Your Employee Onboarding Process

From reading through the items in the example Pump Jockey checklist above, you’ll now have an idea of how you can apply best practices to getting your new Pump Jockey up to speed and working well in your Transportation team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.