Racecourse Barrier Attendant Onboarding Checklist

Racecourse Barrier Attendant Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Racecourse Barrier Attendant starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Sports onboarding experience or just need an onboarding checklist for your new Racecourse Barrier Attendant, you’re in the right place. We’ve put together a sample Racecourse Barrier Attendant onboarding checklist below and have created onboarding templates & resources to help.

Racecourse Barrier Attendant Onboarding Checklist

1. Introduction to company policies and procedures: The new Racecourse Barrier Attendant should be provided with a comprehensive overview of the company’s policies and procedures. This includes familiarizing them with the code of conduct, safety protocols, and any other relevant guidelines. The Human Resources department is responsible for conducting this task.

2. Training on racecourse layout and facilities: It is crucial for the Racecourse Barrier Attendant to have a thorough understanding of the racecourse layout, including the location of various facilities such as the starting gates, paddock, and winner’s circle. This training should be conducted by experienced racecourse staff or supervisors.

3. Familiarization with equipment and tools: The new Barrier Attendant should be introduced to the various equipment and tools they will be using on a daily basis, such as starting gates, barriers, and safety gear. This training can be conducted by experienced Barrier Attendants or supervisors.

4. Understanding horse handling and safety protocols: As a Racecourse Barrier Attendant, it is essential to have a good understanding of horse behavior, handling techniques, and safety protocols. This training should be provided by experienced horse trainers or supervisors who can teach the new attendant how to handle horses safely and effectively.

5. Learning race day procedures: The new Barrier Attendant should be familiarized with the specific procedures that take place on race days, including the timing of events, communication protocols, and coordination with other staff members. This training can be conducted by experienced Barrier Attendants or supervisors.

6. Introduction to emergency response procedures: In the event of an emergency, it is crucial for the Racecourse Barrier Attendant to know the appropriate response procedures. This includes understanding evacuation routes, emergency contact information, and first aid protocols. The company’s safety officer or designated emergency response personnel should provide this training.

7. Shadowing experienced Barrier Attendants: To gain practical experience and learn the nuances of the job, the new Barrier Attendant should be given the opportunity to shadow experienced staff members. This allows them to observe and learn from experienced professionals, ask questions, and gain hands-on experience in a real-world setting.

8. Reviewing race rules and regulations: The Racecourse Barrier Attendant should have a solid understanding of the rules and regulations governing horse racing. This includes knowledge of the racing authority’s guidelines, specific race rules, and any relevant legal requirements. The company’s racing department or supervisors should provide this information.

9. Introduction to customer service protocols: As a Racecourse Barrier Attendant, interacting with racegoers and providing excellent customer service is an important aspect of the job. The new attendant should be introduced to the company’s customer service protocols, including how to handle inquiries, complaints, and provide assistance to racegoers. This training can be conducted by the customer service department or experienced Barrier Attendants.

10. Health and safety training: The Racecourse Barrier Attendant should receive comprehensive health and safety training, including instruction on how to handle hazardous materials, proper lifting techniques, and personal protective equipment (PPE) usage. This training should be conducted by the company’s safety officer or designated health and safety personnel.

11. Introduction to racecourse technology: Many racecourses utilize technology for various tasks, such as timing races, tracking horses, and managing race data. The new Barrier Attendant should be introduced to the racecourse’s technology systems and trained on how to use them effectively. This training can be conducted by the company’s IT department or experienced staff members familiar with the technology.

12. Reviewing company values and culture: To align with the company’s values and culture, the new Barrier Attendant should be provided with an overview of the organization’s mission, vision, and core values. This helps them understand the company’s overall objectives and how their role contributes to the organization’s success. The Human Resources department or company leadership should conduct this task.

13. Performance expectations and goal setting: The new Barrier Attendant should have a clear understanding of their performance expectations and be involved in setting goals for their role. This includes discussing key performance indicators, performance evaluation processes, and any performance improvement plans. The supervisor or manager of the Barrier Attendant should conduct this task.

14. Introduction to colleagues and team members: Building relationships with colleagues and team members is essential for a Racecourse Barrier Attendant. The new attendant should be introduced to their immediate team members, as well as other relevant staff members they may interact with regularly. This introduction can be facilitated by the supervisor or manager of the Barrier Attendant.

15. Ongoing training and professional development opportunities: To ensure continuous growth and improvement, the Racecourse Barrier Attendant should be made aware of any ongoing training and professional development opportunities available to them. This includes workshops, seminars, certifications, or other relevant programs that can enhance their skills and knowledge. The Human Resources department or supervisor of the Barrier Attendant should provide this information

Setting Up Your Employee Onboarding Process

From reading through the items in the example Racecourse Barrier Attendant checklist above, you’ll now have an idea of how you can apply best practices to getting your new Racecourse Barrier Attendant up to speed and working well in your Sports team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.