Real Estate Manager Onboarding Checklist

Real Estate Manager Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Real Estate Manager starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Real Estate onboarding experience or just need an onboarding checklist for your new Real Estate Manager, you’re in the right place. We’ve put together a sample Real Estate Manager onboarding checklist below and have created onboarding templates & resources to help.

Real Estate Manager Onboarding Checklist

1. Introduction to company culture and values: The task involves providing the new real estate manager with an overview of the company’s culture, values, and mission. This helps them understand the company’s core principles and align their work accordingly. The HR department or a designated company representative typically performs this task.

2. Familiarization with company policies and procedures: The new real estate manager needs to be acquainted with the company’s policies and procedures, including those related to property management, leasing, tenant relations, and financial reporting. This task is usually performed by the HR department or a senior manager in the real estate department.

3. Introduction to team members and key stakeholders: It is essential for the new real estate manager to meet and get to know their team members, as well as key stakeholders such as property owners, tenants, contractors, and vendors. This task is typically coordinated by the HR department or the real estate department manager.

4. Review of property portfolio: The new real estate manager should receive a comprehensive review of the company’s property portfolio, including details about each property’s location, size, type, and current status. This task is usually performed by the real estate department manager or a designated team member.

5. Training on property management software and tools: The new real estate manager should receive training on the company’s property management software and other tools used for tasks such as lease administration, financial analysis, and maintenance tracking. This training is typically provided by the IT department or a designated software trainer.

6. Understanding financial reporting and budgeting: The new real estate manager should be familiarized with the company’s financial reporting processes, including how to analyze income statements, balance sheets, and cash flow statements. They should also receive training on budgeting and forecasting for the properties under their management. This task is usually performed by the finance department or a designated financial analyst.

7. Review of lease agreements and tenant relations: The new real estate manager should review existing lease agreements, understand their terms and conditions, and become familiar with the company’s approach to tenant relations, including rent collection, lease renewals, and dispute resolution. This task is typically performed by the real estate department manager or a designated team member.

8. Introduction to property maintenance and repairs: The new real estate manager should receive an overview of the company’s property maintenance and repair processes, including how to handle maintenance requests, coordinate repairs, and ensure compliance with safety regulations. This task is usually performed by the maintenance department or a designated property manager.

9. Familiarization with local real estate regulations and laws: The new real estate manager should be educated on the local real estate regulations and laws that govern property management, leasing, and tenant rights. This task is typically performed by the legal department or a designated legal advisor.

10. Introduction to marketing and leasing strategies: The new real estate manager should be introduced to the company’s marketing and leasing strategies, including how to attract and retain tenants, conduct property showings, and negotiate lease agreements. This task is usually performed by the marketing department or a designated leasing specialist.

11. Review of property insurance and risk management: The new real estate manager should receive an overview of the company’s property insurance coverage and risk management practices, including how to handle insurance claims, mitigate risks, and ensure compliance with safety standards. This task is typically performed by the risk management department or a designated insurance specialist.

12. Introduction to reporting and performance metrics: The new real estate manager should be familiarized with the company’s reporting requirements and performance metrics, including how to track property performance, analyze key performance indicators, and prepare reports for senior management. This task is usually performed by the real estate department manager or a designated reporting analyst.

13. Ongoing professional development opportunities: The new real estate manager should be informed about the company’s commitment to ongoing professional development and provided with information on training programs, industry conferences, and certifications relevant to their role. This task is typically coordinated by the HR department or the real estate department manager.

14. Introduction to company communication channels: The new real estate manager should be introduced to the company’s communication channels, including email systems, project management tools, and internal collaboration platforms. This ensures they can effectively communicate and collaborate with team members and other departments. This task is typically performed by the IT department or a designated IT support staff.

15. Performance expectations and goal setting: The new real estate manager should have a clear understanding of their performance expectations and be involved in setting their goals and objectives. This task is typically performed by the real estate department manager or a designated supervisor.

16. Introduction to company benefits and policies: The new real estate manager should receive information about the company’s benefits package, including health insurance, retirement plans, vacation policies, and other employee perks. This task is usually performed by the HR department or a designated benefits coordinator.

17. Introduction to company reporting structure and hierarchy: The new real estate manager should be provided with an organizational chart and an overview of the company’s reporting structure and hierarchy. This helps them understand who they report to, who their direct reports are, and how decisions are made within the company. This task is typically performed by the HR department or the real estate department manager.

18. Introduction to company technology infrastructure: The new real estate manager should be familiarized with the company’s technology infrastructure, including hardware, software, and network systems. This ensures they can effectively utilize the available technology resources to perform their job responsibilities. This task is typically performed by the IT department or a designated IT support staff.

19. Introduction to company sustainability initiatives: The new real estate manager should be informed about the company’s sustainability initiatives and practices, including energy efficiency measures, waste management strategies, and green building certifications. This task is typically performed by the sustainability department or a designated sustainability coordinator.

20. Introduction to company social events and team-building activities: The new real estate manager should be invited to participate in company social events and team-building activities to foster relationships with colleagues and promote a positive work culture. This task is typically coordinated by the HR department or a designated employee engagement committee

Setting Up Your Employee Onboarding Process

From reading through the items in the example Real Estate Manager checklist above, you’ll now have an idea of how you can apply best practices to getting your new Real Estate Manager up to speed and working well in your Real Estate team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.