Recreation Attendant Supervisor Onboarding Checklist

Recreation Attendant Supervisor Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Recreation Attendant Supervisor starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Hospitality onboarding experience or just need an onboarding checklist for your new Recreation Attendant Supervisor, you’re in the right place. We’ve put together a sample Recreation Attendant Supervisor onboarding checklist below and have created onboarding templates & resources to help.

Recreation Attendant Supervisor Onboarding Checklist

1. Job orientation: The new Recreation Attendant Supervisor should receive a comprehensive job orientation to familiarize themselves with the company’s policies, procedures, and expectations. This task is typically performed by the Human Resources department or a designated supervisor.

2. Facility tour: It is essential for the new supervisor to be given a detailed tour of the entire facility, including all recreational areas, equipment, and amenities. This task is usually performed by a senior supervisor or a designated staff member.

3. Introduction to team members: The new supervisor should be introduced to all team members, including fellow supervisors, attendants, and support staff. This introduction helps foster a sense of camaraderie and collaboration. Typically, the immediate supervisor or a designated team member performs this task.

4. Training on safety protocols: As a Recreation Attendant Supervisor, it is crucial to ensure the safety of guests and staff. The new supervisor should receive comprehensive training on safety protocols, emergency procedures, and first aid. This training is typically conducted by the company’s safety officer or a designated trainer.

5. Familiarization with recreational programs: The new supervisor should be provided with detailed information about the recreational programs offered by the company. This includes understanding the activities, schedules, and any specific requirements for each program. The Recreation Manager or a designated staff member typically performs this task.

6. Review of administrative tasks: The new supervisor should be trained on various administrative tasks, such as scheduling, inventory management, and record-keeping. This training is typically conducted by the Recreation Manager or a designated administrative staff member.

7. Understanding customer service standards: Excellent customer service is crucial in the hospitality industry. The new supervisor should be trained on the company’s customer service standards, including how to handle guest inquiries, complaints, and feedback. This training is typically conducted by the Recreation Manager or a designated customer service trainer.

8. Equipment and maintenance training: The new supervisor should receive training on the proper use, maintenance, and troubleshooting of all recreational equipment. This includes understanding safety features, cleaning procedures, and reporting any maintenance issues. The Recreation Manager or a designated equipment specialist typically performs this task.

9. Budget and financial management: The new supervisor should be trained on budgeting and financial management processes specific to the recreation department. This includes understanding expense tracking, revenue generation, and cost control measures. The Recreation Manager or a designated finance staff member typically performs this task.

10. Performance evaluation and feedback: The new supervisor should be informed about the company’s performance evaluation process and how feedback is provided. This includes understanding performance metrics, goal setting, and performance improvement plans. The Recreation Manager or a designated HR staff member typically performs this task.

11. Introduction to company culture and values: The new supervisor should be introduced to the company’s culture, values, and mission. This helps align their mindset with the organization’s goals and fosters a sense of belonging. The Recreation Manager or a designated HR staff member typically performs this task.

12. Ongoing professional development opportunities: The new supervisor should be informed about any ongoing professional development opportunities, such as workshops, conferences, or certifications, that can enhance their skills and knowledge in the field. The Recreation Manager or a designated HR staff member typically provides this information.

13. Introduction to company policies and procedures: The new supervisor should receive a comprehensive overview of the company’s policies and procedures, including those related to attendance, leave, dress code, and code of conduct. This task is typically performed by the Human Resources department or a designated supervisor.

14. Introduction to company benefits and perks: The new supervisor should be provided with information about the company’s benefits package, including health insurance, retirement plans, employee discounts, and any other perks offered. The Human Resources department or a designated benefits coordinator typically performs this task.

15. Introduction to key stakeholders: The new supervisor should be introduced to key stakeholders within the company, such as senior management, department heads, and other supervisors. This introduction helps establish relationships and facilitates effective communication. The Recreation Manager or a designated supervisor typically performs this task

Setting Up Your Employee Onboarding Process

From reading through the items in the example Recreation Attendant Supervisor checklist above, you’ll now have an idea of how you can apply best practices to getting your new Recreation Attendant Supervisor up to speed and working well in your Hospitality team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.