Recreational Onboarding Checklist

Recreational Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Recreational starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Sports onboarding experience or just need an onboarding checklist for your new Recreational, you’re in the right place. We’ve put together a sample Recreational onboarding checklist below and have created onboarding templates & resources to help.

Recreational Onboarding Checklist

1. Orientation: The first task in onboarding a new employee in the recreational sports industry is to provide a comprehensive orientation. This includes introducing the employee to the company’s mission, values, and culture, as well as familiarizing them with the organizational structure, policies, and procedures. The HR department or a designated orientation coordinator typically performs this task.

2. Facility Tour: To ensure that the new employee is familiar with the company’s facilities, a facility tour is essential. This task involves showing the employee around the various areas of the recreational sports facility, including the playing fields, courts, gymnasiums, swimming pools, and any other relevant areas. The facility manager or a designated staff member usually conducts this tour.

3. Equipment and Safety Training: Given the nature of the sports industry, it is crucial to provide equipment and safety training to new employees. This task involves educating the employee on the proper use and maintenance of equipment, as well as safety protocols and procedures to prevent accidents or injuries. Trainers or experienced staff members, often from the operations or safety department, are responsible for conducting this training.

4. Introduction to Programs and Services: To ensure that the new employee understands the range of programs and services offered by the company, an introduction to these offerings is necessary. This task involves providing detailed information about the recreational sports programs, leagues, classes, events, and any other services provided. The program director or a designated representative typically performs this task.

5. Introduction to Coaches and Staff: Building relationships with colleagues is crucial for a new employee’s integration into the company. This task involves introducing the new employee to coaches, trainers, instructors, and other staff members they will be working with. The HR department or a designated supervisor usually facilitates these introductions.

6. Training on Customer Service: In the recreational sports industry, providing excellent customer service is paramount. Therefore, training new employees on customer service skills is essential. This task involves teaching the employee how to interact with customers, handle inquiries, resolve complaints, and ensure customer satisfaction. The customer service manager or a designated trainer typically conducts this training.

7. Familiarization with Software and Systems: Many recreational sports companies utilize specialized software and systems to manage registrations, scheduling, payments, and other administrative tasks. This task involves familiarizing the new employee with the company’s software and systems, providing training on how to use them effectively. The IT department or a designated software trainer typically performs this task.

8. Introduction to Marketing and Promotions: Understanding the company’s marketing strategies and promotional activities is crucial for a new employee in the recreational sports industry. This task involves providing an overview of the company’s marketing initiatives, including social media campaigns, advertising, and community outreach programs. The marketing manager or a designated representative usually performs this task.

9. Review of Policies and Procedures: To ensure compliance and consistency, it is important to review the company’s policies and procedures with new employees. This task involves going through the employee handbook, code of conduct, safety protocols, and any other relevant policies. The HR department or a designated supervisor typically conducts this review.

10. Shadowing and Mentoring: To facilitate a smooth transition, assigning a mentor or providing shadowing opportunities can be beneficial. This task involves pairing the new employee with an experienced staff member who can guide and support them during their initial days or weeks. The HR department or a designated supervisor usually coordinates this task.

11. Performance Expectations and Goal Setting: Setting clear performance expectations and goals is crucial for a new employee’s success. This task involves discussing job responsibilities, performance metrics, and establishing short-term and long-term goals. The employee’s direct supervisor or manager typically performs this task.

12. Introduction to Company Events and Culture: To foster a sense of belonging and engagement, introducing the new employee to company events and culture is important. This task involves providing information about team-building activities, employee recognition programs, and any other events that promote a positive work environment. The HR department or a designated representative typically performs this task.

13. Ongoing Training and Development: Continuous learning and development are essential in the recreational sports industry. This task involves discussing opportunities for ongoing training, professional development, and career advancement within the company. The HR department or a designated supervisor typically facilitates this task.

14. Introduction to Health and Safety Protocols: Given the physical nature of recreational sports, ensuring the well-being of employees and participants is crucial. This task involves educating the new employee on health and safety protocols, emergency procedures, and first aid training. The safety department or a designated staff member typically performs this task.

15. Introduction to Company Values and Ethics: To align the new employee with the company’s values and ethics, an introduction to these principles is necessary. This task involves discussing the company’s core values, ethical standards, and expectations for professional behavior. The HR department or a designated supervisor typically performs this task.

16. Review of Compensation and Benefits: Understanding the compensation and benefits package is important for a new employee. This task involves reviewing the employee’s salary, benefits, vacation policies, and any other relevant information. The HR department or a designated representative typically conducts this review.

17. Introduction to Reporting and Communication Channels: To ensure effective communication within the company, introducing the new employee to reporting and communication channels is essential. This task involves explaining the hierarchy, reporting lines, and preferred communication methods within the organization. The HR department or a designated supervisor typically performs this task.

18. Introduction to Company Policies on Diversity and Inclusion: Promoting diversity and inclusion is crucial in the recreational sports industry. This task involves discussing the company’s policies and initiatives related to diversity, equity, and inclusion. The HR department or a designated representative typically performs this task.

19. Introduction to Performance Evaluation Process: To provide clarity on performance evaluation and feedback, introducing the new employee to the company’s performance evaluation process is necessary. This task involves explaining how performance evaluations are conducted, the criteria used, and the frequency of evaluations. The HR department or a designated supervisor typically performs this task.

20. Introduction to Industry Regulations and Compliance: Compliance with industry regulations is essential in the recreational sports industry. This task involves educating the new employee on relevant regulations, certifications, and licenses required to operate within the industry. The operations or compliance department typically performs this task

Setting Up Your Employee Onboarding Process

From reading through the items in the example Recreational checklist above, you’ll now have an idea of how you can apply best practices to getting your new Recreational up to speed and working well in your Sports team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.