Shelf Filler Onboarding Checklist

Shelf Filler Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Shelf Filler starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Retail onboarding experience or just need an onboarding checklist for your new Shelf Filler, you’re in the right place. We’ve put together a sample Shelf Filler onboarding checklist below and have created onboarding templates & resources to help.

Shelf Filler Onboarding Checklist

1. Orientation: The new shelf filler attends an orientation session where they are introduced to the company’s mission, values, policies, and procedures. This task is typically performed by the HR department or a designated trainer.

2. Introduction to the team: The new shelf filler is introduced to their immediate team members, including supervisors and colleagues. This helps them establish relationships and understand the dynamics within the team. The team leader or supervisor usually performs this task.

3. Store tour: The new shelf filler is given a comprehensive tour of the store, including different departments, storage areas, break rooms, and restrooms. This task is typically performed by a senior employee or a designated store manager.

4. Safety training: The new shelf filler undergoes safety training to ensure they are aware of potential hazards, emergency procedures, and proper handling of equipment. This task is usually conducted by a safety officer or a designated trainer.

5. Product knowledge: The new shelf filler receives training on the various products sold in the store, including their features, benefits, and placement on the shelves. This task is typically performed by a senior employee or a designated trainer.

6. Inventory management: The new shelf filler learns how to manage inventory, including receiving, organizing, and restocking products. They are trained on using inventory management systems and maintaining accurate records. This task is usually performed by a supervisor or a designated inventory manager.

7. Shelf organization: The new shelf filler is trained on how to effectively organize shelves, ensuring products are properly displayed, labeled, and priced. They learn about planograms and merchandising techniques to maximize sales. This task is typically performed by a supervisor or a designated visual merchandiser.

8. Customer service training: The new shelf filler undergoes customer service training to enhance their communication skills, problem-solving abilities, and ability to assist customers. They learn about the company’s customer service policies and procedures. This task is usually performed by a customer service manager or a designated trainer.

9. Cash handling procedures: If the shelf filler is responsible for handling cash transactions, they receive training on cash handling procedures, including operating the cash register, processing payments, and reconciling cash at the end of the shift. This task is typically performed by a supervisor or a designated cashier trainer.

10. Health and hygiene protocols: The new shelf filler is trained on health and hygiene protocols, including proper handwashing, food safety, and cleanliness standards. They learn about the company’s policies to maintain a safe and hygienic environment. This task is usually performed by a supervisor or a designated trainer.

11. Time management and productivity: The new shelf filler receives training on time management techniques and productivity strategies to ensure efficient completion of tasks. They learn about prioritization, multitasking, and meeting deadlines. This task is typically performed by a supervisor or a designated productivity coach.

12. Performance expectations: The new shelf filler is provided with clear performance expectations, including productivity targets, attendance requirements, and quality standards. They are informed about performance evaluation processes and any incentives or rewards for exceptional performance. This task is typically performed by a supervisor or a designated HR representative.

13. Ongoing support and mentorship: The new shelf filler is assigned a mentor or a buddy who can provide ongoing support, answer questions, and guide them through their initial days at the company. This task is typically performed by a senior employee or a designated mentorship coordinator.

14. Feedback and evaluation: The new shelf filler receives regular feedback and evaluations to help them improve their performance and identify areas for growth. This task is typically performed by a supervisor or a designated performance manager.

15. Continuous training and development: The new shelf filler is provided with opportunities for continuous training and development to enhance their skills and knowledge. This may include attending workshops, webinars, or online courses. The HR department or a designated training coordinator usually performs this task

Setting Up Your Employee Onboarding Process

From reading through the items in the example Shelf Filler checklist above, you’ll now have an idea of how you can apply best practices to getting your new Shelf Filler up to speed and working well in your Retail team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.