In this article, we’ll look at the best practices for onboarding your new Shelf Stacker. We’ll look at the employee onboarding process/steps you can add to your own reusable Shelf Stacker checklist.
Need help with onboarding new Retail team members? See the templates and resources we recommend for successful onboarding experiences.
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Are you looking for help setting up a staff orientation process so that when your new Shelf Stacker starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Retail onboarding experience or just need an onboarding checklist for your new Shelf Stacker, you’re in the right place. We’ve put together a sample Shelf Stacker onboarding checklist below and have created onboarding templates & resources to help.
1. Orientation: The new shelf stacker should attend an orientation session to familiarize themselves with the company’s policies, procedures, and values. This task is typically performed by the HR department or a designated trainer.
2. Introduction to the team: The new shelf stacker should be introduced to their immediate team members, including supervisors and colleagues. This helps foster a sense of belonging and facilitates collaboration. The team leader or supervisor usually performs this task.
3. Store tour: The new shelf stacker should be given a comprehensive tour of the store, including the layout, different departments, and key areas such as the stockroom, break room, and restrooms. This task is typically performed by a senior team member or supervisor.
4. Safety training: It is crucial for the new shelf stacker to receive safety training to ensure they understand and follow proper procedures to prevent accidents and injuries. This training is usually conducted by a designated safety officer or supervisor.
5. Product knowledge: The new shelf stacker should receive training on the various products sold in the store, including their features, benefits, and placement on the shelves. This task is typically performed by a senior team member or department manager.
6. Shelf stacking techniques: The new shelf stacker should be trained on efficient and effective shelf stacking techniques, including proper organization, facing, and rotation of products. This training is usually conducted by a senior team member or supervisor.
7. Equipment operation: If the store utilizes specific equipment for shelf stacking, such as pallet jacks or forklifts, the new shelf stacker should receive training on their safe operation. This task is typically performed by a designated equipment trainer or supervisor.
8. Inventory management: The new shelf stacker should be trained on inventory management processes, including stock replenishment, stock rotation, and conducting stock counts. This training is usually conducted by a senior team member or department manager.
9. Customer service training: As shelf stackers often interact with customers, it is important for them to receive training on providing excellent customer service, including greeting customers, answering inquiries, and assisting with product location. This training is typically conducted by a senior team member or customer service manager.
10. Cash handling procedures: In some retail environments, shelf stackers may also be responsible for cash handling, such as operating cash registers or processing payments. If applicable, the new shelf stacker should receive training on cash handling procedures from a designated trainer or supervisor.
11. Company policies and procedures: The new shelf stacker should be provided with a comprehensive overview of the company’s policies and procedures, including attendance, dress code, breaks, and any other relevant guidelines. This task is typically performed by the HR department or a designated trainer.
12. Performance expectations: The new shelf stacker should have a clear understanding of their performance expectations, including productivity targets, quality standards, and any key performance indicators. This task is usually discussed by the supervisor or department manager.
13. Ongoing support and mentorship: It is important to assign a mentor or buddy to the new shelf stacker to provide ongoing support, answer questions, and help them navigate their role within the company. This task is typically assigned by the supervisor or HR department.
14. Continuous training and development: The new shelf stacker should be informed about any opportunities for continuous training and development, such as workshops, online courses, or certifications, to enhance their skills and knowledge. This information is usually provided by the HR department or training coordinator.
15. Performance reviews: The new shelf stacker should be informed about the company’s performance review process, including when and how performance evaluations are conducted. This task is typically discussed by the supervisor or HR department
From reading through the items in the example Shelf Stacker checklist above, you’ll now have an idea of how you can apply best practices to getting your new Shelf Stacker up to speed and working well in your Retail team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.
