Snowsport Instructor Onboarding Checklist

Snowsport Instructor Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Snowsport Instructor starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Education onboarding experience or just need an onboarding checklist for your new Snowsport Instructor, you’re in the right place. We’ve put together a sample Snowsport Instructor onboarding checklist below and have created onboarding templates & resources to help.

Snowsport Instructor Onboarding Checklist

1. Orientation: The new snowsport instructor attends an orientation session to learn about the company’s mission, values, policies, and procedures. This task is typically performed by the human resources department or a designated trainer.

2. Equipment and Uniform Distribution: The new instructor receives their equipment and uniform, including skis, boots, poles, and appropriate clothing. This task is usually handled by the equipment manager or a designated staff member.

3. Safety Training: The new instructor undergoes safety training to learn about the specific hazards and protocols associated with snowsports. This training is typically conducted by the safety officer or a certified trainer.

4. Certification Verification: The new instructor provides proof of their certifications and qualifications, which are then verified by the training department or the director of snowsports.

5. Lesson Planning: The new instructor collaborates with a senior instructor or the snowsports director to develop lesson plans for various skill levels and age groups. This task is usually performed in conjunction with ongoing mentorship and guidance.

6. Shadowing Experienced Instructors: The new instructor shadows experienced instructors to observe their teaching techniques, communication skills, and safety practices. This task is typically coordinated by the snowsports director or a designated mentor.

7. Familiarization with Resort Layout: The new instructor familiarizes themselves with the layout of the resort, including the ski slopes, lifts, rental areas, and other facilities. This task can be facilitated by the resort’s operations manager or a designated staff member.

8. Guest Services Training: The new instructor undergoes training on providing excellent customer service, including how to handle inquiries, complaints, and special requests. This training is usually conducted by the guest services manager or a designated trainer.

9. Teaching Methodology Workshop: The new instructor participates in a workshop that focuses on effective teaching methodologies, including lesson structure, communication techniques, and student engagement strategies. This workshop is typically led by the snowsports director or a certified trainer.

10. Emergency Response Training: The new instructor receives training on emergency response procedures, including first aid, CPR, and rescue techniques specific to snowsports. This training is usually conducted by certified trainers or the resort’s safety officer.

11. Team Building Activities: The new instructor participates in team-building activities to foster camaraderie and collaboration among the snowsports staff. These activities are typically organized by the snowsports director or a designated team-building facilitator.

12. Performance Evaluation: The new instructor undergoes a performance evaluation after a designated period to assess their teaching skills, safety practices, and overall performance. This evaluation is typically conducted by the snowsports director or a designated evaluator.

13. Ongoing Professional Development: The new instructor is encouraged to participate in ongoing professional development opportunities, such as workshops, conferences, and training programs, to enhance their teaching skills and stay updated with industry trends. The responsibility for seeking out and participating in these opportunities lies with the instructor, but the snowsports director may provide guidance and support.

14. Mentorship Program: The new instructor is paired with a mentor who provides guidance, support, and feedback throughout their initial period with the company. The mentor is typically an experienced instructor or the snowsports director.

15. Performance Feedback: The new instructor receives regular feedback on their performance from their mentor, supervisor, or the snowsports director. This feedback helps them identify areas for improvement and build upon their strengths.

16. Introduction to Company Culture: The new instructor is introduced to the company’s culture, values, and traditions, which may include participating in staff meetings, social events, and team-building activities. This introduction is typically facilitated by the snowsports director or a designated staff member.

17. Review of Policies and Procedures: The new instructor reviews and familiarizes themselves with the company’s policies and procedures, including those related to safety, guest interactions, scheduling, and reporting. This review can be done independently or with the guidance of the snowsports director or a designated trainer.

18. Introduction to Administrative Systems: The new instructor is introduced to the administrative systems used by the company, such as scheduling software, lesson booking systems, and reporting tools. This introduction is typically facilitated by the snowsports director or a designated staff member.

19. Introduction to Resort Services: The new instructor is introduced to the various services offered by the resort, such as rental equipment, dining options, and other amenities. This introduction can be done through a guided tour or informational sessions conducted by the resort’s guest services department.

20. Continuous Communication: The new instructor is encouraged to maintain open lines of communication with their supervisor, mentor, and colleagues to address any questions, concerns, or suggestions they may have. This ongoing communication helps foster a supportive and collaborative work environment

Setting Up Your Employee Onboarding Process

From reading through the items in the example Snowsport Instructor checklist above, you’ll now have an idea of how you can apply best practices to getting your new Snowsport Instructor up to speed and working well in your Education team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.