Stenocaptioner Onboarding Process
Are you looking for help setting up a staff orientation process so that when your new Stenocaptioner starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Transcription onboarding experience or just need an onboarding checklist for your new Stenocaptioner, you’re in the right place. We’ve put together a sample Stenocaptioner onboarding checklist below and have created onboarding templates & resources to help.
Stenocaptioner Onboarding Checklist
1. Equipment setup: This task involves setting up the necessary equipment for stenocaptioning, including the stenotype machine, computer, and related software. The IT department or a designated technician in the company typically performs this task to ensure that the equipment is properly configured and ready for use.
2. Software training: Stenocaptioners need to be proficient in using specialized software for transcribing and captioning. The company’s training department or a designated trainer provides comprehensive training on the specific software used by the company. This training covers various features, shortcuts, and techniques to maximize efficiency and accuracy in transcribing.
3. Familiarization with style guide: Each company may have its own style guide or guidelines for transcription, which outline specific formatting, punctuation, and language preferences. Stenocaptioners need to familiarize themselves with these guidelines to ensure consistency and adherence to the company’s standards. The training department or a senior stenocaptioner may provide guidance on the style guide.
4. Understanding client requirements: Stenocaptioners often work with specific clients or industries, each with their own unique requirements. It is crucial for new stenocaptioners to understand the specific needs and expectations of the clients they will be working with. This task may involve attending client meetings, reviewing client-specific guidelines, or receiving briefings from account managers or project coordinators.
5. Shadowing experienced stenocaptioners: To gain practical experience and learn best practices, new stenocaptioners may be assigned to shadow experienced professionals in the company. This allows them to observe and learn from seasoned stenocaptioners, understand their workflow, and receive guidance on handling challenging transcription tasks. The experienced stenocaptioners themselves perform this task, providing mentorship and support to the new hires.
6. Quality assurance training: Maintaining high-quality standards is crucial in transcription. New stenocaptioners should undergo training on quality assurance processes and techniques to ensure accuracy, consistency, and adherence to client requirements. This training may be conducted by the quality assurance team or a designated trainer, covering topics such as proofreading, editing, and error identification.
7. Time management and prioritization: Stenocaptioners often work on multiple projects simultaneously, with tight deadlines. Learning effective time management and prioritization skills is essential to meet client expectations. The company’s training department or a senior stenocaptioner may provide guidance on managing workload, setting priorities, and meeting deadlines.
8. Communication and collaboration tools: Stenocaptioners may need to collaborate with other team members, such as editors, project managers, or account managers. Familiarization with communication and collaboration tools, such as project management software, instant messaging platforms, or file-sharing systems, is necessary to streamline workflow and ensure effective communication within the team. The IT department or a designated trainer may provide training on these tools.
9. Continuous professional development: Stenocaptioners should stay updated with the latest industry trends, technologies, and best practices. Companies may offer opportunities for continuous professional development, such as attending webinars, conferences, or workshops related to transcription and captioning. The HR department or a designated training coordinator may facilitate access to these resources and encourage ongoing learning.
10. Performance evaluation and feedback: Regular performance evaluations and feedback sessions are crucial for stenocaptioners to track their progress, identify areas for improvement, and receive constructive feedback. The company’s HR department or supervisors may conduct performance evaluations and provide feedback on a regular basis, helping stenocaptioners enhance their skills and meet performance goals
Setting Up Your Employee Onboarding Process
From reading through the items in the example Stenocaptioner checklist above, you’ll now have an idea of how you can apply best practices to getting your new Stenocaptioner up to speed and working well in your Transcription team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.