Steward On A Ship Onboarding Checklist

Steward On A Ship Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Steward On A Ship starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Maritime onboarding experience or just need an onboarding checklist for your new Steward On A Ship, you’re in the right place. We’ve put together a sample Steward On A Ship onboarding checklist below and have created onboarding templates & resources to help.

Steward On A Ship Onboarding Checklist

1. Orientation: The first task for a steward on a ship is to attend an orientation session. This session provides an overview of the company, its policies, safety procedures, and the ship’s layout. The orientation is typically conducted by the ship’s captain or a designated crew member responsible for onboarding new employees.

2. Familiarization with Ship’s Facilities: The steward needs to become familiar with the ship’s facilities, including the galley, mess hall, crew quarters, laundry room, and storage areas. This task is usually performed by a senior steward or a designated crew member who guides the new steward around the ship, explaining the purpose and location of each facility.

3. Introduction to Safety Procedures: Safety is of utmost importance on a ship, so the steward must receive thorough training on safety procedures. This includes learning about emergency protocols, fire prevention and response, first aid, and the proper use of safety equipment. The ship’s safety officer or designated safety personnel are responsible for conducting this training.

4. Food Handling and Hygiene Training: As a steward, proper food handling and hygiene practices are crucial. The steward must receive training on food safety, including proper storage, preparation, and serving techniques. This training is typically conducted by the ship’s head chef or a senior steward with expertise in food handling.

5. Inventory Management: The steward is responsible for managing the ship’s inventory of food, beverages, cleaning supplies, and other necessary items. They must learn how to track inventory levels, place orders, and ensure proper storage and rotation of supplies. The ship’s chief steward or a designated inventory manager provides guidance and training on inventory management.

6. Housekeeping Duties: The steward is responsible for maintaining cleanliness and orderliness in the ship’s common areas, crew quarters, and guest cabins. They must learn proper cleaning techniques, use of cleaning agents, and waste disposal procedures. The ship’s chief steward or a senior steward oversees the training and provides guidance on housekeeping duties.

7. Customer Service Training: Stewards often interact with guests on the ship, so they must receive training on providing excellent customer service. This includes learning how to handle guest inquiries, complaints, and special requests. The ship’s guest services manager or a designated crew member responsible for guest relations conducts this training.

8. Teamwork and Communication: Effective teamwork and communication are essential for a smooth operation on a ship. The steward must learn how to collaborate with other crew members, communicate effectively, and follow chain of command protocols. The ship’s captain or a designated crew member responsible for crew coordination provides guidance and training on teamwork and communication.

9. Emergency Drills: Stewards must participate in regular emergency drills to ensure they are prepared for any potential crisis situations. These drills include fire drills, man overboard drills, and abandon ship drills. The ship’s safety officer or designated safety personnel conduct these drills and provide instructions on emergency procedures.

10. Compliance with Maritime Regulations: Stewards must be aware of and comply with maritime regulations and industry standards. They must learn about relevant regulations related to waste management, environmental protection, and health and safety. The ship’s safety officer or a designated compliance officer provides training on maritime regulations and ensures the steward’s understanding and adherence to them

Setting Up Your Employee Onboarding Process

From reading through the items in the example Steward On A Ship checklist above, you’ll now have an idea of how you can apply best practices to getting your new Steward On A Ship up to speed and working well in your Maritime team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.