In this article, we’ll look at the best practices for onboarding your new Telegraphist. We’ll look at the employee onboarding process/steps you can add to your own reusable Telegraphist checklist.
Need help with onboarding new Communications team members? See the templates and resources we recommend for successful onboarding experiences.
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Are you looking for help setting up a staff orientation process so that when your new Telegraphist starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Communications onboarding experience or just need an onboarding checklist for your new Telegraphist, you’re in the right place. We’ve put together a sample Telegraphist onboarding checklist below and have created onboarding templates & resources to help.
1. Equipment setup: The telegraphist needs to have their workstation set up with all the necessary equipment, including telegraph machines, computers, and communication software. This task is typically performed by the IT department or a designated technician who ensures that all the equipment is functioning properly and connected to the network.
2. Introduction to company policies and procedures: The telegraphist should be familiarized with the company’s policies and procedures, including communication protocols, data security measures, and confidentiality guidelines. This task is usually performed by the HR department or a designated supervisor who provides the necessary training and documentation.
3. Training on telegraph systems: The telegraphist needs to receive comprehensive training on the specific telegraph systems used by the company. This includes understanding the different codes, protocols, and procedures for sending and receiving messages. The training is typically conducted by experienced telegraphists or trainers within the company.
4. Familiarization with communication networks: The telegraphist should be introduced to the various communication networks used by the company, such as landlines, satellite systems, or internet-based platforms. They need to understand how to connect and troubleshoot these networks to ensure smooth communication flow. This task is usually performed by the IT department or a designated network specialist.
5. Understanding emergency protocols: The telegraphist should be trained on emergency protocols and procedures, including how to handle urgent or critical messages, prioritize communication during emergencies, and escalate issues to the appropriate authorities. This training is typically conducted by the company’s emergency response team or designated supervisors.
6. Introduction to company contacts: The telegraphist should be introduced to key contacts within the company, including supervisors, managers, and colleagues from different departments. This helps them understand the organizational structure and build relationships for effective communication. The HR department or a designated supervisor usually facilitates this introduction.
7. Shadowing experienced telegraphists: To gain practical experience and learn best practices, the telegraphist should spend time shadowing experienced telegraphists. This allows them to observe and learn from their colleagues’ expertise in handling different types of messages and situations. The task is performed by experienced telegraphists who mentor and guide the new telegraphist.
8. Testing and troubleshooting: The telegraphist should undergo testing and troubleshooting exercises to ensure they can handle various scenarios and resolve technical issues independently. This may involve simulated message exchanges, equipment malfunctions, or network disruptions. The IT department or designated trainers typically conduct these tests.
9. Documentation and record-keeping: The telegraphist needs to be trained on proper documentation and record-keeping practices, including logging messages, maintaining communication logs, and archiving important information. This task is usually performed by the telegraphist themselves, with guidance from supervisors or designated administrators.
10. Continuous learning and professional development: The telegraphist should be encouraged to engage in continuous learning and professional development activities to stay updated with the latest advancements in telegraphy and communication technologies. This may involve attending workshops, conferences, or online courses. The HR department or supervisors can provide guidance and support in this area
From reading through the items in the example Telegraphist checklist above, you’ll now have an idea of how you can apply best practices to getting your new Telegraphist up to speed and working well in your Communications team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.
