Triage Registered Nurse Onboarding Process
Are you looking for help setting up a staff orientation process so that when your new Triage Registered Nurse starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Healthcare onboarding experience or just need an onboarding checklist for your new Triage Registered Nurse, you’re in the right place. We’ve put together a sample Triage Registered Nurse onboarding checklist below and have created onboarding templates & resources to help.
Triage Registered Nurse Onboarding Checklist
1. Orientation: The new Triage Registered Nurse attends a comprehensive orientation program that introduces them to the company’s policies, procedures, and culture. This task is typically performed by the Human Resources department or a designated orientation coordinator.
2. Introduction to the Triage Department: The new nurse is introduced to the Triage Department, its team members, and their roles. They are provided with an overview of the department’s workflow, communication channels, and expectations. This task is usually performed by the Triage Department Manager or a designated preceptor.
3. Familiarization with Triage Software: The nurse is trained on the specific software used for triaging patients, documenting assessments, and communicating with other healthcare professionals. They learn how to navigate the system, input data accurately, and retrieve patient information. This task is typically performed by the Triage Department Manager or a designated IT specialist.
4. Review of Triage Protocols: The new nurse reviews the triage protocols and guidelines established by the company. They become familiar with the criteria for assigning urgency levels to patients, identifying red flags, and determining appropriate interventions. This task is usually performed by the Triage Department Manager or a designated educator.
5. Shadowing Experienced Triage Nurses: The new nurse shadows experienced triage nurses to observe their workflow, decision-making process, and communication skills. They learn how to handle different types of calls, prioritize cases, and provide accurate advice to patients. This task is performed by experienced Triage Registered Nurses.
6. Practice Triage Scenarios: The nurse engages in simulated triage scenarios to practice their skills and decision-making abilities. They receive feedback and guidance from experienced nurses to enhance their performance. This task is typically performed by the Triage Department Manager or a designated educator.
7. Training on Emergency Procedures: The new nurse receives training on emergency procedures specific to the triage setting. They learn how to handle critical situations, provide life-saving instructions over the phone, and coordinate with emergency services. This task is usually performed by the Triage Department Manager or a designated educator.
8. Introduction to Interdisciplinary Collaboration: The nurse is introduced to the various healthcare professionals they will collaborate with, such as physicians, nurses, and support staff. They learn about effective communication strategies, interdisciplinary meetings, and the importance of teamwork in providing quality patient care. This task is typically performed by the Triage Department Manager or a designated educator.
9. Review of Documentation Requirements: The new nurse reviews the documentation requirements for triage calls, including accurate and timely documentation of patient assessments, interventions, and outcomes. They learn about legal and ethical considerations related to documentation. This task is usually performed by the Triage Department Manager or a designated educator.
10. Performance Evaluation and Feedback: The nurse undergoes periodic performance evaluations to assess their competence and identify areas for improvement. They receive constructive feedback and are provided with opportunities for professional development. This task is typically performed by the Triage Department Manager or a designated supervisor
Setting Up Your Employee Onboarding Process
From reading through the items in the example Triage Registered Nurse checklist above, you’ll now have an idea of how you can apply best practices to getting your new Triage Registered Nurse up to speed and working well in your Healthcare team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.