Truck Driver Onboarding Process
Are you looking for help setting up a staff orientation process so that when your new Truck Driver starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Transportation onboarding experience or just need an onboarding checklist for your new Truck Driver, you’re in the right place. We’ve put together a sample Truck Driver onboarding checklist below and have created onboarding templates & resources to help.
Truck Driver Onboarding Checklist
1. Orientation: The first task for a new truck driver is to attend an orientation session. This session provides an overview of the company’s policies, procedures, and safety guidelines. It is usually conducted by the HR department or a designated trainer.
2. Paperwork and Documentation: The new truck driver needs to complete various paperwork and documentation, including employment contracts, tax forms, and insurance forms. The HR department or administrative staff typically handles this task.
3. Licensing and Certification: If the truck driver does not already possess the necessary licenses and certifications, they will need to obtain them. This may involve attending training programs, passing written and practical exams, and submitting applications to the appropriate authorities. The driver may need to coordinate with the HR department or a designated licensing coordinator.
4. Vehicle Familiarization: The new truck driver should receive a thorough orientation on the specific type of truck they will be operating. This includes understanding the vehicle’s features, controls, and safety equipment. A senior driver or a designated trainer typically performs this task.
5. Route Planning and Navigation: The driver needs to become familiar with the company’s route planning and navigation systems. This may involve training on GPS devices, software applications, or paper maps. The training may be conducted by a dispatcher or a designated trainer.
6. Safety Training: Safety is paramount in the transportation industry, so the new truck driver must undergo comprehensive safety training. This includes learning about defensive driving techniques, accident prevention, load securement, and emergency procedures. The training is typically conducted by the company’s safety department or a designated safety officer.
7. Load Handling and Inspection: The driver needs to learn how to properly load and unload cargo, as well as inspect the cargo for damage or irregularities. They should also be trained on how to secure the load using straps, chains, or other appropriate methods. A senior driver or a designated trainer usually performs this task.
8. Hours of Service Compliance: Truck drivers must comply with federal regulations regarding hours of service, which dictate the maximum number of hours they can drive and the required rest periods. The driver should receive training on these regulations and how to accurately record their hours. The training may be conducted by the HR department, a designated trainer, or a compliance officer.
9. Communication and Reporting: The driver needs to understand the company’s communication protocols, including how to report any incidents, accidents, or delays. They should also be familiar with the company’s reporting systems, such as electronic logs or paper-based forms. The driver may receive training from the HR department, a dispatcher, or a designated trainer.
10. Company Policies and Procedures: The new truck driver should be provided with a comprehensive overview of the company’s policies and procedures, including those related to safety, customer service, maintenance, and compliance. This information is typically shared by the HR department or a designated trainer.
11. Performance Expectations: The driver needs to understand the company’s performance expectations, such as on-time delivery, customer satisfaction, and adherence to company policies. This information is usually communicated by the HR department, a supervisor, or a designated trainer.
12. Mentorship and Ongoing Support: To ensure a smooth transition, the new truck driver may be assigned a mentor or a buddy who can provide guidance and support during the initial period. This mentor can help answer questions, provide practical advice, and offer insights into the company’s culture. The mentorship program is typically coordinated by the HR department or a designated mentorship coordinator.
13. Equipment Maintenance and Inspections: The driver should receive training on how to perform routine maintenance checks on their truck, such as checking tire pressure, fluid levels, and lights. They should also be familiar with the company’s maintenance procedures and reporting any issues promptly. This training may be conducted by the company’s maintenance department or a designated trainer.
14. Customer Service Training: Truck drivers often interact with customers or clients, so they should receive training on providing excellent customer service. This may include communication skills, problem-solving techniques, and maintaining a professional demeanor. The training may be conducted by the HR department, a supervisor, or a designated trainer.
15. Company Culture and Values: Lastly, the new truck driver should be introduced to the company’s culture, values, and mission. This helps them align with the company’s goals and understand the expectations for behavior and professionalism. The HR department or a designated trainer typically shares this information
Setting Up Your Employee Onboarding Process
From reading through the items in the example Truck Driver checklist above, you’ll now have an idea of how you can apply best practices to getting your new Truck Driver up to speed and working well in your Transportation team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.