Turkish Restaurant Onboarding Checklist

Turkish Restaurant Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Turkish Restaurant starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Hospitality onboarding experience or just need an onboarding checklist for your new Turkish Restaurant, you’re in the right place. We’ve put together a sample Turkish Restaurant onboarding checklist below and have created onboarding templates & resources to help.

Turkish Restaurant Onboarding Checklist

1. Orientation: The new employee should be provided with a comprehensive orientation session to familiarize them with the company’s mission, values, and culture. This task is typically performed by the HR department or a designated onboarding specialist.

2. Introduction to the Team: It is crucial for the new employee to meet and get to know their colleagues. This task involves introducing the new employee to their team members, including managers, chefs, waitstaff, and kitchen staff. The team leader or supervisor usually performs this task.

3. Training on Turkish Cuisine: Since the occupation is in a Turkish restaurant, it is essential to provide training on Turkish cuisine. This task involves educating the new employee about the various dishes, ingredients, cooking techniques, and cultural aspects related to Turkish cuisine. The head chef or a designated culinary expert typically performs this task.

4. Familiarization with Menu: The new employee should be given a detailed overview of the restaurant’s menu, including the different categories of dishes, their ingredients, and any special features. This task is usually performed by the head chef or a senior member of the kitchen staff.

5. Introduction to Standard Operating Procedures: To ensure consistency and quality, the new employee should be familiarized with the restaurant’s standard operating procedures (SOPs). This task involves explaining the steps and guidelines for food preparation, service, cleanliness, and customer interactions. The restaurant manager or a designated trainer typically performs this task.

6. Health and Safety Training: Given the nature of the hospitality industry, it is crucial to provide comprehensive health and safety training to the new employee. This task involves educating them about proper food handling, hygiene practices, emergency procedures, and any specific safety protocols in the restaurant. The HR department or a designated safety officer typically performs this task.

7. Point of Sale (POS) System Training: Since most restaurants use a POS system for order taking and payment processing, the new employee should receive training on how to use the system effectively. This task involves teaching them how to navigate the POS interface, process orders, handle payments, and generate reports. The restaurant manager or a designated IT specialist typically performs this task.

8. Customer Service Training: Excellent customer service is crucial in the hospitality industry. This task involves providing training on effective communication, handling customer inquiries and complaints, and maintaining a positive attitude. The restaurant manager or a designated customer service trainer typically performs this task.

9. Shadowing and Hands-on Experience: To gain practical experience, the new employee should be given the opportunity to shadow experienced staff members and participate in hands-on activities. This task involves assigning a mentor or experienced team member to guide and support the new employee during their initial days. The mentor or designated trainer typically performs this task.

10. Introduction to Restaurant Policies and Procedures: The new employee should be provided with a comprehensive overview of the restaurant’s policies and procedures, including attendance, dress code, break schedules, and any other relevant guidelines. This task is typically performed by the HR department or a designated onboarding specialist.

11. Introduction to Turkish Culture: Since the occupation is in a Turkish restaurant, it is beneficial to provide the new employee with an introduction to Turkish culture. This task involves educating them about Turkish customs, traditions, and etiquette to enhance their understanding and ability to provide an authentic experience to customers. The HR department or a designated cultural expert typically performs this task.

12. Introduction to Special Events and Promotions: The new employee should be informed about any upcoming special events, promotions, or seasonal menus that the restaurant offers. This task involves explaining the details, objectives, and expectations related to these events. The restaurant manager or a designated marketing representative typically performs this task.

13. Introduction to Suppliers and Vendors: It is essential for the new employee to be familiarized with the restaurant’s suppliers and vendors. This task involves introducing them to key suppliers, explaining the ordering process, and providing information on quality standards and expectations. The restaurant manager or a designated procurement officer typically performs this task.

14. Introduction to Equipment and Tools: The new employee should be given a tour of the restaurant’s kitchen and dining areas to familiarize them with the equipment and tools used in their daily tasks. This task involves explaining the proper usage, maintenance, and safety precautions related to the equipment. The head chef or a designated maintenance staff member typically performs this task.

15. Introduction to Turkish Restaurant’s Signature Dishes: To showcase the restaurant’s specialties, the new employee should be introduced to the signature dishes. This task involves explaining the unique features, preparation methods, and presentation techniques of these dishes. The head chef or a designated culinary expert typically performs this task.

16. Introduction to Turkish Beverages: Since the occupation is in a Turkish restaurant, it is important to introduce the new employee to Turkish beverages such as Turkish tea, coffee, and traditional drinks like Ayran. This task involves explaining the cultural significance, preparation methods, and serving etiquette of these beverages. The head chef or a designated beverage expert typically performs this task.

17. Introduction to Reservation System: If the restaurant has a reservation system, the new employee should receive training on how to manage reservations effectively. This task involves teaching them how to handle incoming reservations, allocate tables, and maintain an organized reservation book. The restaurant manager or a designated front desk staff member typically performs this task.

18. Introduction to Payment Procedures: The new employee should be familiarized with the restaurant’s payment procedures, including cash handling, credit card processing, and any specific policies related to gratuities or service charges. This task is typically performed by the restaurant manager or a designated cashier.

19. Introduction to Turkish Music and Entertainment: To enhance the overall dining experience, the new employee should be introduced to Turkish music and entertainment options that the restaurant offers. This task involves explaining the role of music, traditional performances, and any live entertainment events. The restaurant manager or a designated entertainment coordinator typically performs this task.

20. Ongoing Support and Feedback: Throughout the onboarding process, it is crucial to provide ongoing support and feedback to the new employee. This task involves regular check-ins, addressing any concerns or questions, and providing constructive feedback to help them grow and succeed in their role. The restaurant manager or a designated supervisor typically performs this task

Setting Up Your Employee Onboarding Process

From reading through the items in the example Turkish Restaurant checklist above, you’ll now have an idea of how you can apply best practices to getting your new Turkish Restaurant up to speed and working well in your Hospitality team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.