Veterinary Attendant Onboarding Checklist

Veterinary Attendant Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Veterinary Attendant starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Animal Care onboarding experience or just need an onboarding checklist for your new Veterinary Attendant, you’re in the right place. We’ve put together a sample Veterinary Attendant onboarding checklist below and have created onboarding templates & resources to help.

Veterinary Attendant Onboarding Checklist

1. Orientation: The new veterinary attendant should receive a comprehensive orientation to familiarize themselves with the company’s policies, procedures, and culture. This task is typically performed by the human resources department or a designated supervisor.

2. Facility Tour: A tour of the animal care facility is essential to help the new veterinary attendant become familiar with the layout, equipment, and different areas of the facility. This task is usually performed by a senior veterinary attendant or a supervisor.

3. Introduction to Team Members: The new veterinary attendant should be introduced to their colleagues and other team members, including veterinarians, veterinary technicians, and other support staff. This introduction helps foster a sense of belonging and encourages collaboration. Typically, a supervisor or team leader performs this task.

4. Training on Animal Handling: Proper animal handling techniques are crucial for the safety of both the animals and the veterinary attendant. Training on how to handle different species, restrain animals, and recognize signs of stress or aggression is typically provided by experienced veterinary technicians or senior veterinary attendants.

5. Familiarization with Medical Equipment: The new veterinary attendant should receive training on the proper use and maintenance of medical equipment commonly used in the facility, such as X-ray machines, anesthesia machines, and laboratory equipment. This training is usually conducted by experienced veterinary technicians or veterinarians.

6. Introduction to Medical Records System: Understanding how to navigate and update the medical records system is essential for a veterinary attendant. This task is typically performed by a senior veterinary attendant or a designated staff member responsible for managing medical records.

7. Cleaning and Sanitization Protocols: The new veterinary attendant should be trained on the facility’s cleaning and sanitization protocols to maintain a clean and safe environment for the animals and staff. This training is usually provided by a supervisor or a designated staff member responsible for facility maintenance.

8. Emergency Procedures: Familiarizing the new veterinary attendant with emergency procedures, such as fire drills, evacuation plans, and protocols for handling medical emergencies, is crucial for their safety and the safety of the animals. This training is typically conducted by a supervisor or a designated safety officer.

9. Introduction to Animal Care Protocols: The new veterinary attendant should receive training on the specific animal care protocols followed by the company, including feeding schedules, medication administration, exercise routines, and grooming procedures. This training is usually provided by experienced veterinary attendants or veterinary technicians.

10. Customer Service Training: As veterinary attendants often interact with pet owners, providing excellent customer service is essential. Training on effective communication, handling client inquiries, and maintaining a professional demeanor is typically provided by a supervisor or a designated customer service trainer.

11. Compliance with Legal and Ethical Standards: The new veterinary attendant should be educated on the legal and ethical standards that govern the animal care industry, including patient confidentiality, animal welfare laws, and professional codes of conduct. This training is typically conducted by a supervisor or a designated compliance officer.

12. Ongoing Professional Development: Encouraging ongoing professional development is crucial for veterinary attendants to stay updated with the latest advancements in animal care. The company may provide opportunities for attending workshops, conferences, or online courses, and a supervisor or human resources department can guide the new veterinary attendant in accessing these resources

Setting Up Your Employee Onboarding Process

From reading through the items in the example Veterinary Attendant checklist above, you’ll now have an idea of how you can apply best practices to getting your new Veterinary Attendant up to speed and working well in your Animal Care team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.