Veterinary Pharmacy Onboarding Checklist

Veterinary Pharmacy Onboarding Process

Are you looking for help setting up a staff orientation process so that when your new Veterinary Pharmacy starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Pharmacy onboarding experience or just need an onboarding checklist for your new Veterinary Pharmacy, you’re in the right place. We’ve put together a sample Veterinary Pharmacy onboarding checklist below and have created onboarding templates & resources to help.

Veterinary Pharmacy Onboarding Checklist

1. Orientation: The new employee attends an orientation session to learn about the company’s mission, values, policies, and procedures. This task is typically performed by the HR department or a designated orientation coordinator.

2. Introduction to the Pharmacy Team: The new employee is introduced to the pharmacy team, including pharmacists, pharmacy technicians, and support staff. This task is usually performed by the pharmacy manager or a designated team member.

3. Review of Pharmacy Operations: The new employee receives a comprehensive overview of the pharmacy’s operations, including dispensing medications, compounding, inventory management, and customer service. This task is typically performed by the pharmacy manager or a senior pharmacist.

4. Training on Pharmacy Software: The new employee undergoes training on the pharmacy’s software system, which includes learning how to process prescriptions, manage patient profiles, and generate reports. This task is usually performed by a designated trainer or the pharmacy manager.

5. Familiarization with Drug Formularies: The new employee becomes familiar with the pharmacy’s drug formularies, including the various medications, dosages, and indications. This task is typically performed by a pharmacist or a designated trainer.

6. Understanding Regulatory Compliance: The new employee learns about the regulatory requirements and compliance standards specific to veterinary pharmacy, including controlled substance regulations, record-keeping, and safety protocols. This task is typically performed by a pharmacist or the pharmacy manager.

7. Introduction to Compounding: If the pharmacy engages in compounding medications, the new employee receives training on compounding techniques, equipment, and safety procedures. This task is usually performed by a pharmacist with expertise in compounding or a designated trainer.

8. Inventory Management Training: The new employee learns how to manage pharmacy inventory, including ordering medications, conducting stock checks, and ensuring proper storage conditions. This task is typically performed by the pharmacy manager or a designated inventory control specialist.

9. Customer Service Training: The new employee undergoes training on providing excellent customer service, including effective communication, handling customer inquiries, and resolving issues. This task is usually performed by the pharmacy manager or a designated customer service trainer.

10. Introduction to Veterinary Terminology: The new employee familiarizes themselves with common veterinary terminology to better understand prescriptions and communicate with veterinary professionals. This task is typically performed by a pharmacist or a designated trainer.

11. Shadowing Experienced Staff: The new employee shadows experienced pharmacy staff to observe and learn from their daily tasks, such as prescription processing, compounding, and customer interactions. This task is typically performed by a senior pharmacist or experienced pharmacy technician.

12. Review of Safety Protocols: The new employee reviews safety protocols specific to veterinary pharmacy, including handling hazardous substances, proper disposal of medications, and personal protective equipment usage. This task is typically performed by the pharmacy manager or a designated safety officer.

13. Introduction to Veterinary Drug Interactions: The new employee learns about common drug interactions in veterinary medicine to ensure safe dispensing practices. This task is typically performed by a pharmacist or a designated trainer.

14. Understanding Prescription Labeling: The new employee receives training on proper prescription labeling, including dosage instructions, patient information, and auxiliary labels. This task is typically performed by a pharmacist or a designated trainer.

15. Introduction to Continuing Education Opportunities: The new employee is informed about the available continuing education opportunities, such as conferences, webinars, and workshops, to enhance their knowledge and skills in veterinary pharmacy. This task is typically performed by the pharmacy manager or a designated training coordinator

Setting Up Your Employee Onboarding Process

From reading through the items in the example Veterinary Pharmacy checklist above, you’ll now have an idea of how you can apply best practices to getting your new Veterinary Pharmacy up to speed and working well in your Pharmacy team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.