Video Control Operator Onboarding Process
Are you looking for help setting up a staff orientation process so that when your new Video Control Operator starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your Media onboarding experience or just need an onboarding checklist for your new Video Control Operator, you’re in the right place. We’ve put together a sample Video Control Operator onboarding checklist below and have created onboarding templates & resources to help.
Video Control Operator Onboarding Checklist
1. Equipment familiarization: The video control operator needs to become familiar with all the equipment used in the media industry, such as video switchers, routers, monitors, and audio equipment. This task is typically performed by a senior video control operator or a technical supervisor who will provide a comprehensive overview of the equipment, its functions, and how to operate it effectively.
2. Software training: In addition to hardware, the video control operator must also be trained on the software used for video editing, graphics, and automation systems. This task is usually conducted by a software specialist or a designated trainer who will guide the operator through the various software functionalities, shortcuts, and best practices.
3. Standard operating procedures (SOPs): Understanding and adhering to the company’s standard operating procedures is crucial for a video control operator. This task involves reviewing and comprehending the SOPs related to video control operations, including protocols for live broadcasts, emergency situations, troubleshooting, and quality control. The task is typically overseen by a supervisor or a senior video control operator who will explain the SOPs and answer any questions.
4. Communication protocols: Effective communication is essential in the media industry, especially for a video control operator who needs to coordinate with directors, producers, camera operators, and other team members. This task involves learning the company’s communication protocols, such as using specific channels or software for interdepartmental communication, understanding the hierarchy of communication, and following proper etiquette. The task is usually facilitated by a supervisor or a designated communication coordinator.
5. Safety and emergency procedures: As a video control operator, it is important to be aware of safety protocols and emergency procedures to ensure the well-being of oneself and others. This task involves attending safety training sessions, learning about fire evacuation plans, first aid procedures, and any specific safety measures related to the video control room. The task is typically conducted by a safety officer or a designated safety trainer.
6. Workflow and production processes: Understanding the workflow and production processes within the company is crucial for a video control operator to effectively contribute to the overall production. This task involves learning about the different stages of production, the roles and responsibilities of various team members, and how the video control operator fits into the larger production process. This task is typically overseen by a production manager or a senior video control operator.
7. Quality control and troubleshooting: Ensuring the quality of video output and being able to troubleshoot technical issues is a key responsibility of a video control operator. This task involves learning about the quality control procedures, how to identify and rectify common technical issues, and when to escalate problems to the technical support team. The task is usually performed by a senior video control operator or a technical supervisor who will provide hands-on training and guidance.
8. Documentation and reporting: Maintaining accurate documentation and reporting is essential for a video control operator to track and analyze performance, identify areas for improvement, and ensure compliance with industry standards. This task involves learning how to document video control activities, log technical issues, and generate reports as required by the company. The task is typically guided by a supervisor or a designated documentation coordinator.
9. Continuous learning and professional development: The media industry is constantly evolving, and it is important for a video control operator to stay updated with the latest technologies, trends, and best practices. This task involves actively seeking opportunities for professional development, attending workshops or seminars, and staying informed through industry publications and online resources. The video control operator may receive guidance and recommendations from a supervisor or a designated professional development coordinator.
10. Team integration and networking: Building relationships and integrating into the team is crucial for a video control operator to collaborate effectively and contribute to a positive work environment. This task involves attending team meetings, social events, and actively engaging with colleagues to foster a sense of camaraderie. The task is typically facilitated by a team leader or a designated employee engagement coordinator
Setting Up Your Employee Onboarding Process
From reading through the items in the example Video Control Operator checklist above, you’ll now have an idea of how you can apply best practices to getting your new Video Control Operator up to speed and working well in your Media team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.