Wan Systems Administrator Onboarding Process
Are you looking for help setting up a staff orientation process so that when your new Wan Systems Administrator starts their role, they can learn about their responsibilities and your company as quickly as possible? Whether you’re keen to use buddy onboarding, want to automate your IT onboarding experience or just need an onboarding checklist for your new Wan Systems Administrator, you’re in the right place. We’ve put together a sample Wan Systems Administrator onboarding checklist below and have created onboarding templates & resources to help.
Wan Systems Administrator Onboarding Checklist
1. Account setup: The IT department creates user accounts for the new WAN Systems Administrator, granting access to necessary systems and tools. This task is performed by the IT team, specifically the system administrators or network administrators responsible for user management.
2. Introduction to company policies: The new WAN Systems Administrator is provided with an overview of the company’s policies, including IT security policies, acceptable use policies, and data protection guidelines. This task is typically performed by the HR department or the IT department, with the involvement of the IT security team.
3. Familiarization with network infrastructure: The new WAN Systems Administrator is given a comprehensive overview of the company’s network infrastructure, including WAN connections, routers, switches, firewalls, and other networking devices. This task is performed by the senior network administrators or network architects.
4. Documentation review: The new WAN Systems Administrator is provided with relevant documentation, such as network diagrams, configuration files, and troubleshooting guides, to familiarize themselves with the existing network setup. This task is typically performed by the network documentation team or the senior network administrators.
5. Shadowing experienced administrators: The new WAN Systems Administrator spends time shadowing experienced administrators to observe and learn how they manage and troubleshoot the WAN infrastructure. This task is performed by senior network administrators or network architects who act as mentors.
6. Training on network monitoring tools: The new WAN Systems Administrator receives training on the network monitoring tools used by the company, such as SNMP monitoring systems, packet analyzers, and performance monitoring tools. This task is performed by the network operations team or the network monitoring specialists.
7. Configuration management system training: The new WAN Systems Administrator is trained on the company’s configuration management system, which is used to manage and deploy network device configurations. This task is performed by the network operations team or the configuration management specialists.
8. Incident response procedures: The new WAN Systems Administrator is educated on the company’s incident response procedures, including how to handle network outages, security incidents, and other critical events. This task is performed by the IT security team or the network operations team.
9. Change management processes: The new WAN Systems Administrator is introduced to the company’s change management processes, including how to request and implement network changes following established procedures. This task is performed by the change management team or the network operations team.
10. Collaboration with other IT teams: The new WAN Systems Administrator is encouraged to collaborate with other IT teams, such as the server administration team, application support team, and security team, to understand their roles and responsibilities and foster effective cross-functional communication. This task is facilitated by the IT department or the team leads of respective IT teams.
11. Vendor management: The new WAN Systems Administrator is provided with an overview of the company’s vendor management processes, including how to engage with network equipment vendors, service providers, and maintenance contractors. This task is performed by the procurement team or the IT management team.
12. Disaster recovery and business continuity planning: The new WAN Systems Administrator is educated on the company’s disaster recovery and business continuity plans, including their role in ensuring network resilience and recovery in case of a disaster. This task is performed by the IT management team or the business continuity specialists.
13. Performance optimization techniques: The new WAN Systems Administrator is trained on performance optimization techniques, such as traffic shaping, Quality of Service (QoS) configuration, and bandwidth management, to ensure optimal network performance. This task is performed by the network operations team or the network optimization specialists.
14. Security best practices: The new WAN Systems Administrator is provided with training on security best practices, including network hardening, access control, and vulnerability management, to ensure the security of the WAN infrastructure. This task is performed by the IT security team or the network security specialists.
15. Ongoing professional development: The new WAN Systems Administrator is encouraged to participate in ongoing professional development activities, such as attending industry conferences, pursuing certifications, and staying updated with the latest networking technologies and trends. This task is facilitated by the IT management team or the employee development team
Setting Up Your Employee Onboarding Process
From reading through the items in the example Wan Systems Administrator checklist above, you’ll now have an idea of how you can apply best practices to getting your new Wan Systems Administrator up to speed and working well in your IT team. Scroll up to see the link to our onboarding templates & resources or get in touch to discuss getting help setting up your systems and processes in this area.